M-Classic Wholemeal oat flakes fine

Hello Jamas, your question is justified, it is indeed the case that the nutritional fiber content of our oat flakes is lower than that of the competition. You will also find higher values (10.0-10.5%) in the usual nutritional value databases. An inquiry to the manufacturer revealed the following:
The nutritional values are natural and cannot be influenced in the case of wholemeal products. In principle, the nutritional values of the oat flakes we produce should be similar to those of our competitors. There are certainly slight differences in terms of provenance and type of oats, but oat flakes are all whole grain, so the production process has a significant influence on the nutritional value. We are happy to take this as an opportunity to check the fiber content.

Best regards, your M-Infoline team

Was already asked and answered 4 days ago. Delivery interruption, probably available again next week.

Hello Claudia2018, unfortunately there have been repeated interruptions to deliveries in recent weeks. We currently expect to be able to offer various products again from the end of calendar week 27 and 28. We are also working with our suppliers to ensure that we have oat flakes back on the shelves permanently in future. Best regards, your M-Infoline team

So stalling customers week by week (see also question below) seems a bit strange to me. Why don't you communicate a confirmed date first and then just a 'until further notice', that would be more honest.

Hello flöckli, thank you for your question. There is currently a delivery interruption. However, the product should be available again next week. Best regards, your M-Infoline team

many thanks 👏🏻

Hello jottbee, thank you for your inquiry. We are pleased that you are happy to purchase the product from us and that you are interested in the processing method. The in-depth clarifications have taken some time. We are sorry that we are only now getting back to you. The following information is provided below: The oat flakes are treated with steam during production. We also cook them before hulling. These processes give the ingredient its typical taste. The flakes lose their bitterness. Furthermore, as you rightly point out, the shelf life is extended. The heat also ensures that the oat kernels do not break apart. On the whole, cooking has a positive effect on the oats. It makes the product more digestible. We hope this information helps you. Best regards, your M-Infoline team

Thank you very much for the precise answer! 👍

Hello Claudia2018, thank you for your question. We and our suppliers check our product range on a random and risk-based basis in order to test compliance with the specifications and ensure the quality of the products. If deviations are detected, for example in mold, mineral oil or nickel values, the appropriate measures are of course taken immediately. We were unable to detect any deviations in the M-Classic oat flakes. We hope you continue to enjoy your daily morning muesli. Best regards, your M-Infoline team

Hello supergibus, we have withdrawn these oat flakes from our assortment because demand was too low. This has nothing to do with their origin. As an alternative, we recommend the following product: https://produits.migros.ch/bio-flocons-davoine-complets-fins. Sincerely, your M-Infoline team

Hello Dexterwolf, thank you for your post. No, the M-Classic wholemeal oat flakes 1kg do not come from Switzerland but from Finland/Sweden/Germany/Austria. As additional information, we can tell you that Migros has been the first retailer to offer organic oat flakes from Swiss cultivation in its range since January 2013. Although Swiss farmers have been producing oats for a long time, they have mainly used them as animal feed due to their poor quality. Together with its Swiss oat mill and Bio Suisse, Migros was able to persuade Swiss organic farmers to grow oats for them. As a result, the quality of the oats has steadily improved in recent years, both in terms of cultivation and processing. Thanks to cultivation in Switzerland, Migros keeps transport routes short and supports local organic farmers. your M-Infoline Team

For me, this does not answer the question of why Swiss rolled oats are only available in 500g packs and are much more expensive than the Finnish 1kg pack.

Hello Evolet, thank you for the question. Swiss organic oats are only available in limited quantities. We can therefore only offer a 500 g pack (unfortunately this is currently not available due to procurement problems). The 1 kg pack of oats from Finland is conventional (not organic). It is therefore cheaper. Best regards, your M-Infoline Team