11 questions
I don't quite understand why it says "eat the same day" in the product description. I bought a bag of them today, with a best-before date of tomorrow. That means they are good until at least tomorrow, often even longer.
Hello Simon_W, thank you for your contribution. As this is a best-before date and not an expiry or use-by date, this sandwich can usually still be eaten after the specified date. If stored properly, it can often be eaten for a few days longer. Best regards, your M-Infoline team
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Nutritional values here do not match the packaging. What is correct? Please correct accordingly
Hello indios, thank you for your comment. The dates on the Internet are the current ones. You have obviously got hold of some old packaging. For sustainability reasons, we are using our old packaging until it is used up. Best regards, your M-Infoline team
then paste over the incorrect information.
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Are the Sanwich fresh or were they frozen in the meantime before being put on the shelf for sale? Can this be seen on the packaging?
Hello UrsulaandRolf, thank you for your inquiry. Our regional bakeries produce the M-Classic Sils sandwiches fresh, without freezing them. Best regards, your M-Infoline team
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Why has the calorie value suddenly risen from 274 to 284 per 100 g? Thanks for an answer!
We have not changed the recipe for the Sils sandwich. There may be a slight change in the nutritional value update for the following reasons: - Fibre has been included in the energy calculation since 2010 - Nutritional value of the raw material changes - Specifications, such as rounding rules, change We hope for your understanding and wish you a pleasant, beautiful winter time. your M-Infoline Team
Thanks for the info
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Why has the calorie value suddenly risen from 274 to 284 per 100 grams?
Hello indios The recipe has not changed, the slight deviation is due to a recalculation of the nutritional values. Best regards, your M-Infoline team
Why all of a sudden? What is the reason?
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Once again, the shelves are completely empty in 9500 Wil SG: Today Saturday, 29.12.2018, 09.30 a.m. !!!!!!!!! I don't think I need to say any more and I just hope that Migros will finally take itself by the nose and urgently change something instead of always blaming the customer or justifying itself.
Hello indios, please contact the branch management in Wil directly with your request. You can discuss it with them in person on site or call them on 071 914 34 11. Best regards, your M-Infoline team
Why don't you do that? I've complained so many times in 9500 Wil and it's no use. Of course, it's easy to pass the ball back to the customer. You make it extremely easy for yourselves...
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Today Saturday at 10.15 a.m. in 9500 Wil - there was only 1 pack of Sils sandwiches left......... The store is open until 17.00........
Thank you for the tip, which we have forwarded to the branch. your M-Infoline Team
Thank you very much. But they will probably find some excuse again and even blame the customer. I've complained about this so many times and it just doesn't improve.
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Saturday, 01.09.2018, why can't you get Sils sandwiches anywhere? Neither in 9500 Wil MM, Stelz Wil, Bronschhofen, empty racks everywhere. It really can't be that. It happens again and again. Was there a problem with the manufacturer (would be incomprehensible)? Or was it once again down to the staff?
Numerous Sils sandwiches were ordered in all branches and sold well. As these sandwiches have a shelf life of two days, they can no longer be sold on Monday. It's worth going shopping in the morning on Saturdays - the later you go, the less chance you have of getting these sandwiches. Too much stock would then result in food waste, which we would like to avoid. However, you are also welcome to order the Sils sandwiches - they will then be reserved for you. your M-Infoline team
Why does Migros keep giving customers the feeling that they are at fault and that they are to blame? Why doesn't Migros finally take their concerns seriously? As you may see, I have already written about this several times. I always go shopping in Wil SG between 09.30 and 10.00 on Saturday, and every time there is a scramble for these loaves and you have to be "lucky" if there are any left. This time it was a little later. But it can't be that the racks were empty everywhere at 9.30 am or 10.30 am? The store in Wil SG is open until 5 p.m., so the customer can expect that there will still be Sils sandwiches available at this time. If I didn't go until 3 p.m., then I could understand it. But the fact that there are no more in the whole area by then means that something is going wrong with the ordering process and I would ask once again that these shortcomings be rectified. Thank you very much
...and it can't be that I have to pre-order everything in the Migros store. This also applies to other products.
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Saturday, 09.45 a.m., not a single pack of the Sils sandwiches is left...........
in 9500 Wil. They really have problems with ordering....
Hello indios, thank you for your message. We will be happy to look into your request. Can you please let us know in which branch you noticed this? Thank you for your feedback and best regards, your M-Infoline team
in 9500 Wil SG. Unfortunately there is a constant problem with the bread.
We have forwarded your request to the Migros Cooperative Eastern Switzerland team, which will be happy to take care of your letter and provide you with an answer as soon as possible. Do you have any questions about your request? Then please contact us directly at: Genossenschaft Migros Ostschweiz Betriebszentrale Industriestr. 47 9201 Gossau your M-Infoline Team
Thank you for the tip, which we have forwarded to the branch. your M-Infoline Team
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Many thanks for the feedback. I really hope that this doesn't happen again. And above all that the staff don't react so snippily and take care of the error.