2 questions
why your meats always thaw in action ????? rack lamb, chicken breast, pork tenderloin and sometimes beef
Hello Nadeige. It's not always possible for us to carry out actions involving only fresh products, because unfortunately we don't have the necessary quantities. This is why we reserve meat in advance and freeze it. We indicate this on the packaging with the words "defrosted, do not refreeze". Best regards, your M-Infoline team
Do not refreeze is written very small, which is unfortunate. A clearly visible sign would be preferable. Sell frozen ....
Hi Nadeige. We're already reworking the text - in future, it should appear not only on the back, but also on the front of the packaging. This way, our customers will be able to see the message even more quickly. Unfortunately, it's not possible for us to present the writing in a larger font, as the label is written in several languages - and space is also needed for other information. As far as product declarations are concerned, we comply with the relevant guidelines. Best regards, your M-Infoline team
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Can these fillets be frozen or are they defrosted?
Hello Meier, thank you for your question. The pork fillet from our standard range is fresh. It is therefore easy to freeze. Depending on supply and demand, we may have to defrost additional raw material during promotions and the meat may therefore already be frozen. This is indicated on the packaging as "defrosted, do not refreeze". Best regards, your M-Infoline team
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