5 questions
Why does nutritional information differ between the Internet and reality?
Hello Antiromi, thank you for your question. We would like to take a closer look at your comment. In order to do so, please let us know which nutritional information on the website differs from that on the packaging. Sincerely, your M-Infoline team
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Hello, cooking advice if you have kept the baguettes in the freezer. If you want to go directly from the freezer to the oven...
Hello themartien, thank you for your question. It's best to take them out of the freezer about half an hour before baking. Then you can bake them according to the baking instructions. We don't recommend putting them in the oven straight from the freezer. In this case, you should at least increase the cooking time by a few minutes (depending on the oven). Best regards, your M-Infoline team
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Why is it becoming increasingly difficult to separate the baguette into 2 pieces? The 2 baguettes are packaged separately and pre-detached. However, for some time now it has been increasingly difficult to do this without making **** in the 2 packages! To be corrected as soon as possible, thank you.
Hello fred1981, thank you very much for your message. We are sorry that it is difficult to separate the packaging. We would like to take a closer look at the situation. Please let us know the batch number and the date of minimum durability of the packaging concerned, so that we can clarify the matter with the specialist department. The batch number usually appears next to the date of minimum durability. It normally begins with the letter L or consists of a mixture of letters and numbers. We look forward to hearing from you. Sincerely, your M-Infoline team
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Can you return the pack if it goes moldy the same day? I didn't see this when I was shopping. The best before date was 29.5.23. I bought it on 1.6.
Hello Veini, thank you for your inquiry. Products that have passed their best-before date should no longer be on the shelves. Please let us know where you bought the bread. We will be happy to make further inquiries for you. Best regards, your M-Infoline team
Thank you very much, that was in 6026 Rain
Hello Veini
Thank you for your message. We regret that you have purchased an expired M-Classic Pain sarment rustique and apologize for this. The M-Datas are checked daily by our employees. Unfortunately, it can always happen that individual items are overlooked. We have informed the M Rain store about the incident. The store management has once again sensitized the staff to carry out the checks more conscientiously, and you can of course return items that are not of the usual quality to the store at any time. We hope that this answer will help you and hope that only flawless products will end up in your shopping basket.
Best regards from the M-Infoline team
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Do you have to bake these breads on the tray or on the grid?
Hi indios, you can bake the bread on the tray or on the rack. Both are suitable. Best regards, your M-Infoline team
The loaves have just under 130 grams after baking. And that's after a few attempts. In my opinion, this is not correct. In addition, a lot of seeds fall off, too many.
Hello indios, thank you very much for your feedback. We are sorry that your breads were already 20 g too light several times after baking. If the bread is so much lighter after baking, we assume that it was already too light before baking. If you still have the packaging, you are welcome to give us the best-before date. This will allow us to check the production records. Production has already been advised to pay closer attention to the grammage of the Pain Sarment. Thank you for your information and best regards, your M-Infoline team
No, I no longer have the packs. It's clear that the bread already weighed too little before baking. As I bake bread myself, I know that a blank has to weigh more for the final weight to be correct, but I think that's a Migros problem. Even with the normal breads on the shelf or from the home bakery, or from Jowa, the loaves are always too light. That really bothers me and is simply not correct.
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