4 questions
Recently, the recipe for these crispbreads has changed, and unfortunately they don't taste as good as they used to. Will you go back to the old recipe?
Hello FGGrandjean, thank you for your message and your frankness about our crisp buns. Your request is very important to us and we understand how disappointing it can be to see a product you love no longer offer the pleasure you're used to. Since March 2025, these rolls have been made at a new production site. Following your feedback, we have discussed this matter internally with our quality assurance department, our developers and our product managers. Indeed, we have noted some deviations from the usual quality. We can assure you that we are working intensively to bring the quality of our crisp buns back up to the usual level. We have already carried out optimizations to further improve the flavor and consistency of this product. We hope you will give our rolls another chance. Sincerely, your M-Infoline team
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Hello, is this bread suitable for a vegan diet?
No. Look at the ingredients and then, above all, it doesn't have the little green logo with a leaf indicating that it's Vegan. The ladybug 🐞 only indicates that it's natural, without pesticides, but that's all. Also not to be confused with vegetarian and vegan because they're two totally different things. Bye.
Hello DanielaSouza1975, the product "Petits pains crispants" contains no ingredients or additives of animal origin and can therefore be described as vegan. However, it has not been certified vegan and therefore does not carry the corresponding V label on the packaging. Best regards,
We hope we have been of assistance and remain at your disposal should you have any further questions. your M-Infoline team
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Hello, do the rolls have a new composition? They are not as crispy as they were 14 days ago !!!!!!!
Hello boxster1, we are sorry that you no longer like the consistency. So that we can make specific clarifications, we would ask you for the lot number (letters and numbers) and the expiration date of an affected pack. Best regards, your M-Infoline team
Hello Find the following numbers on the packaging 1119.352 V4.0 To be used by 25.08.22 Kind regards boxster1
Hello boxster1, thank you for your feedback. We discussed your request with our specialist department. They confirmed that we did not make any changes to the recipe. However, we will keep an eye on your comment. Best regards, your M-Infoline team
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In the dark version, there is a printing error in the nutritional information: the figure per piece shows kJ as the unit in both cases, although the lower figure is a Kcal figure.
Hello suppenteller Thank you very much for your valuable advice. We will check this and adjust it immediately! Best regards, your M-Infoline team
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