M-Classic Aquella Lightly Carbonated

Hello Turkey, thank you for your inquiry. We are pleased that you are interested in the two mineral waters. We would be happy to make further inquiries with the responsible specialist department. This process took a while. We apologize that we are only now getting back to you. During our exchange, it turned out that the products differ in terms of composition (green label: Aquella, blue label: Aproz). They also come from different sources:

- Aquella green: source Bénitier
- Aproz green: sources Confartyre and Bouillets

We hope this information is helpful to you. Best regards, your M-Infoline team

First of all, thanks for the effort and answer - but I don't want to know the difference between Aquella green and Aproz blue, but the difference between Aquella green and Aproz green - is it just the sources that are different ?
Thank you in advance for your reply

Hello turkey, the difference lies in the composition of the water and also in the different sources. Best regards, your M-Infoline team

Hello Cielemare, thank you for your inquiry. With our selection of reduced-price offers, we want to reach as many customers as possible. Families, but also small households, should benefit from the various activities. For this reason, we run promotions at regular intervals. We take various mineral waters into account. We recommend that you visit our website or subscribe to our newsletter to make sure you don't miss any promotions. Best regards, your M-Infoline team

Somehow you completely missed my question. Neither the selection of offers nor the customer segment addressed was mentioned. The question is: "Why is the Aquella no longer on offer"? because it has not been on offer for at least a year (but probably much longer). And yes, I have the newsletter, the app and the newspaper, so I am well informed about the offers. In contrast, did you also find out when the Aquella was last on offer and why not since then? I look forward to your well-founded answer.

Hello Cielemare, thank you for your feedback. We have indeed focused on other mineral waters this year (Aproz, Evian, Vittel, Rocchetta). Let us surprise you if there will be Aquella promotions again in 2023. Best regards, your M-Infoline team

Dear Luna, thank you for your contribution. Unfortunately, at the moment we are unable to give you an opinion other than RuthSco ... We are still collecting customer feedback and will reconsider our decision if it accumulates. Kind regards, your M-Infoline team

Hello RuthSco Thank you for your message! We want to continuously reduce packaging material - this is an important part of our ecological commitment. By reducing the weight of the PET bottles, we can further reduce Co2 emissions. We have therefore decided to reduce the weight of the PET bottle for Aquella mineral water. Before switching to a new bottle shape, the handling of the bottle is tested and evaluated in various tests. We are aware that a reduction in PET per bottle and the resulting contribution to sustainability often involves a compromise. With Aquella mineral water, the stability of the bottle is reduced in favor of sustainability. However, if there is a lot of feedback in this regard, we will consider returning to the original variant. We hope our reasoning is understandable and we are happy to help you. Kind regards from the M-Infoline team

Hello guest

Thank you for your comment.

We are aware of this and the manufacturer is already working on improving the quality of the packaging.

Best regards from the M-Infoline team

The 6-pack may only be carried absolutely vertically.
The lateral shear forces are then too low to be able to detach from the pack. As soon as the pack is lifted from an inclined or lateral position, there is a risk of tearing.