4 questions
Please bring an alternative with beef or chicken, as not everyone eats pork.
Hello Maxiii, thank you for your suggestion, which we will be happy to take on board and consider as part of the next product range revision. We didn't miss the opportunity to look for alternatives with beef. Perhaps you would like to try our Anna's Best Tortelloni di Manzo or the ravioli of the same name? We hope our efforts are to your liking and hope you enjoy trying them out! Best regards, your M-Infoline team
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Since the design of the packaging was changed, I don't like the taste of the tortellini at all. Why do you always change the recipe as well?
Hello Duja0525, thank you for your question. We have changed suppliers for this product. We are sorry that you no longer like the taste of the tortellini. The responsible department has been informed about your feedback. Best regards, your M-Infoline team
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Where does the meat come from? I can't find it on the packaging.
. Hello migrosgaby, the meat in our M-Budget tortellini comes from Austria and Germany. According to food law, all ingredients of animal origin must be indicated on the packaging from a proportion of 20%. This is not so high for these products and therefore does not have to be stated. We hope this information will help you and wish you a pleasant afternoon. Best regards, your M-Infoline team
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Guest
I actually love these tortellini. But today I wanted to cook a packet. But I just couldn't eat them. They already tasted a bit moldy. Although the expiration date had not yet been reached. Must have been a faulty product.
Dear guest
Thank you for contacting us.
We regret that the quality of the tortellini gives cause for complaint. In order for us to investigate this matter, we need the M-Data and the lot number. With the help of these numbers, we can check when exactly the tortellini were produced and whether any errors occurred during production at that time. Please understand that without this information we will not be able to make any clarifications and therefore cannot give you a clarifying answer.
We look forward to hearing from you with your reference IN_1425288 and send you our best regards from the M-Infoline team.
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