1 question
Has anything been changed in the product? The taste is somehow different, could that be?
Thank you for the request, Tati. We are not aware of any changes, but we will be happy to check. Please let us know the lot number and the best-before date. Best regards, your M-Infoline team
Thanks for the answer I think it's me. But I can send you the number
Hello Tati99, thank you for the photo. There has been no change to the recipe for this product, but as coffee is a natural product, there may be natural variations. In addition, external influences such as light, heat or oxygen can affect the smell of the coffee beans.
We tested our retained sample of the batch in question. The aroma profile corresponded to our usual standard in terms of smell, taste and appearance.
Unfortunately, we cannot fully understand how the deviation you described came about. As we have not yet received any further complaints about this batch, we assume that this is an unfortunate isolated case. Best regards, your M-Infoline team
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