13 questions
This frying pan is a real disaster. No matter how you try it, it bulges so much on the plate that it is simply not really usable. The center of the frying pan is the only thing still on the plate, the rest around it is in the air and the food does not get the necessary heat. I will never buy this frying pan again. Yes, I know you can't expect much from such a cheap frying pan, but the fact that it is so bad is really bad. The frying pan is not even worth the approx. 10. Above all, the frying pan sticks to the ceramic hob, which is also not good. It's better to keep your hands off this frying pan, it's a waste of money.
LG
Hello ghostvampira, thank you for your contribution and for drawing our attention to this discrepancy with the frying pan. We apologize for the inconvenience.
We take your comment seriously and would like to check the pan. We would ask you to send us the pan. Please write the following address on the parcel and hand it in at the post office or at the customer service desk in your branch:
Migros-Genossenschafts-Bund
M-Infoline / Reference20240324-0294
Limmatstrasse 152
8031 Zurich
It is important to state your reference number20240324-0294 so that we can match your sample to your request. If you would like to hand in the sample to customer service, it is best to show our reply so that the staff know that we need it. Best regards, your M-Infoline team
Thank you for your answer. I don't know what the point is? Apparently I'm not the only one who had the problem with the pan anyway, a friend of mine bought it and said once and never again. used it 2 times and it was crooked so there must be something wrong with the frying pans. there has already been at least one complaint with almost the same problem so there are already 3 customers who have had the problem and who knows how many who haven't even reported it but have simply thrown it away. on the other hand i disposed of the frying pan a few days ago because i didn't think there would be any response from them as it has been a while. I have finished with the frying pan and know that I will never buy it again and will certainly not recommend it to others.
Hello ghostvampira, thank you for your feedback. We have forwarded this to our specialist department and are approaching the supplier to improve the product. You will receive an e-mail from us shortly. Best regards, your M-Infoline team
Hello Infoline, thank you very much for the voucher. It is only important to me that you can buy things that you can also use. You don't gain anything if you destroy your ceramic hob with a frying pan like this because then it becomes really expensive. I think it's good if they're working on it, but the problem will be that you won't know if it's improved and you can use it if you don't buy it in the first place. you'd just have to throw away too many frying pans that turn too high, so you don't even buy them again and then you don't know whether they're any good or not. That might help others who haven't bought it yet, but it won't help me anymore, even if it would be good at some point. Kind regards ghostvampira
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Hello It's a pity that the M-Budget frying pan is not suitable for an induction hob. LG
Hello It's a pity that the M-Budget frying pan is not suitable for an induction hob. LG
When will Migros customers be paid for doing the cashier's job? You have to pay her...so the customers doing the work deserve to be paid too! Otherwise, once again, it's you who profits. Please pay your customers as soon as possible.
Hi Yvette2, we don't understand what your comment has to do with the frying pan, but we assume you're referring to the subito system. You're right to say that you're providing a service by scanning your purchases yourself. As a reward, you avoid queues at the checkout and can therefore finalize your purchases quickly and easily. Sincerely, your M-Infoline team
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M-Budget frying pan Why can't you find this pan anywhere in a Migros for months? I've been to Egerkingen, Langenthal, Zofingen X times but there's never one available. Asked in Egerkingen: Answer 2 weeks ago: "comes weekly but is always sold out quickly" / answer yesterday: is not available, unknown when it will come back Ask in Langenthal: currently not available (so never, at least for 4-5 months) Ask in Zofingen: should be back next week, if you look next week it says: currently not available Is it available or not? After something was in the Migros newspaper a few weeks ago with a Kassensturz test, I actually thought, finally, now it's available again - unfortunately no answer!
Apparently, Migros is still unable to provide enough "cheap" pans from Italy due to the good Kassensturz ratings; the general worldwide "shortage of raw materials" with high prices, energy costs etc. should not be underestimated at the moment.
Hello Migros owners--, yes, we were very surprised by the rush and on top of that we currently have a lot of deliveries, which also slows things down. The supplier is constantly re-delivering here, but this is not happening so quickly. Unfortunately, we cannot provide any other information at the moment and apologize for the inconvenience. Best regards, your M-Infoline team
Thank you for your reply. As I wrote, the pan had already been out of stock for some time (months) before the Kassensturz review. After the Kassensturz report appeared in the Migros newspaper, I assumed that it was finally available again. It's a mystery to me why they are still advertising it even though they know full well that the pan won't be available for another three days...
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Hello Can you please tell me where the pan is made? Thank you very much in advance
Hello Andrea39, thank you for your inquiry. We are pleased that you are interested in the pan. We would be happy to inform you that it is made in Italy. Best regards, your M-Infoline team
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Hello, why is the frying pan almost nowhere to be found? I come from the Burgdorf region.
Hello sofia85, thank you for your interest. After the positive K-Tip test, we were overwhelmed and therefore currently have no more stock. The next deliveries are planned and we are confident that the availability of goods will stabilize in the next few weeks. Best regards, your M-Infoline team
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Hello - could you please tell me how heavy the frying pan is? Thank you very much!
Hello matoy, thank you for your inquiry. We are pleased that you are interested in the pan. We are happy to inform you that the weight is about 700 grams. Best regards, your M-Infoline team
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What material is the handle of the pan made of?
Hello reneez The handle is made of the plastic "Bakelite". Once the plastic has cooled and hardened, it is resistant to mechanical impact, heat and acids. "Bakelite is often used in the manufacture of household appliances, especially kitchen appliances, light switches and sockets. Best regards, your M-Infoline Team
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Is this pan also available in a smaller version? Not necessarily M-Budget, but from the same manufacturer.
Hello tscheiaar, thank you for your inquiry. We still have two series of frying pans from the same manufacturer: The Prima and Titan series. We offer the following sizes for both: 20 cm, 24 cm, 26 cm and 28 cm. Best regards, your M-Infoline team
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