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24 questions
10 months ago
I've been wanting to order the herb cheese for three weeks. But it is not available. I would like to know if it will ever come again? I cook for children in the Biel area and they love the cheese.
10 months ago
Migros is there no answer here to the question that has been asked several times? The rack is empty, why?
10 months ago
Hello enrica1965, thank you for your question. There is currently a supply interruption for this product. However, the good news is that the item will be back at the end of July. Best regards, your M-Infoline team
10 months ago
Thank you very much, that's great when he comes back, best regards Erika Moosmann
10 months ago
I agree with ronitito: Why is it no longer available? Is there a supply shortage or has it been removed from the range? This herb cream cheese tastes fantastic, can be used many times and is unbeatably cheap!
10 months ago
Hello mtwi, thank you for your question. There is indeed a supply interruption for this cream cheese at the moment. We can expect to deliver the product again at the end of July. So please be patient a little longer. Best regards, your M-Infoline team
2 years ago
Edited
Hello ronitito, thank you for your inquiry. You can check the stocks in your area via this link. In which region can you no longer find the cream cheese variant? We would be happy to find out from those responsible. Best regards, your M-Infoline team
2 years ago
Hello ronitito We have gladly consulted with our specialist department. During the last two weeks there was a national delivery interruption on the product - we apologize for this. The article can be ordered again from today and should therefore be available again from the middle/end of the week. Best regards, your M-Infoline team
3 years ago
Hello M-Infoline, August/September is now passé, and the lids are still tearing away.... . Any update on this?
3 years ago
Hello andygirl, thank you for your question. We have checked the current status with our manufacturer for you. The tests for adapting the film have now been completed. We plan to be able to implement the changes by the beginning of next year. Best regards, your M-Infoline team
2 years ago
Hello everyone, I don't know what adjustments have been made, but it definitely hasn't gotten any better. There are worse things, but it's frustrating when you try your "luck" again and again and then end up with countless aluminum blocks...
2 years ago
Hello andygirl, thank you for your inquiry. The specialist department informed us that the adjustment has already been made. In order to get to the bottom of the discrepancy you described, it would be helpful if you could send us photos to the following email: m-Infoline@migros.ch. Please note Migipedia and your reference number 20220525-0132 in the subject line. We thank you in advance for your valuable support. Best regards, your M-Infoline team
2 years ago
Hello everyone, the adjustment has actually been made - the packaging is relatively easy to open again (caution is still advised). Thank you!
2 years ago
Hello andygirl, thank you very much for your message. We are delighted that you are happy with our optimizations! We wish you unforgettable moments of pleasure! Best regards, your M-Infoline team
3 years ago
Has the recipe for this product changed? The currently opened packs contain very runny cream cheese that is almost impossible to spread. Its consistency is more reminiscent of crème fraîche than the cream cheese we are used to... Bühler family
3 years ago
Hello Bühler family, thank you very much for your message. The cream cheese should already be spreadable. Could you please give us the best-before date and the lot number next to it so that we can check the production concerned? Best regards, your M-Infoline team
3 years ago
Dear Bühler family, thank you very much for your feedback. We have discussed your report with the manufacturer and the specialist department. The retained samples we checked were all flawless and had a perfect consistency. We can also confirm that the recipe is unchanged. However, it is possible that the cream cheese may become slightly softer after repeated stirring. Best regards, your M-Infoline team
3 years ago
Hello, we are huge fans of this product, in our opinion the best cream cheese on the market. Unfortunately, it happens to us very often that the opened cream cheese shows signs of mold. We remove the aluminum cover completely at the beginning and close it again with the plastic lid. The product is stored in the fridge and even though the best-before date is still a long way off, there is mold on the top of the cheese. Can you tell me whether we are doing something wrong or whether this is normal? Thank you and best regards
3 years ago
Hello SimonRo, thank you for your post. We are sorry to hear that the cream cheese is very often moldy before the best-before date. So that we can investigate this problem, we would ask you to provide us with the best-before date and the lot number. You will generally find the lot number next to the best-before date. It usually begins with the letter L or a mixture of letters and numbers. Best regards, your M-Infoline team
4 years ago
Hello, Have you recently changed the recipe for this fresh cheese? It now tastes a lot like horseradish. thank you for your feedback
4 years ago
Hello Loewenmutti, we also offer a horseradish variant: https://produkte.migros.ch/m-budget-frischkaese-meerrettich. Perhaps something didn't go quite right in production. Can you please tell us the lot number (letters and numbers) and the best-before date of your pack with the strange horseradish flavor? Thank you and best regards, your M-Infoline team
4 years ago
Hello everyone For a few months now, the aluminum lids have been permanently retracting. This is despite careful opening.
4 years ago
Hello Smobii, thank you for your message. We are sorry that the lids are tearing! We are aware of this problem - our supplier has now sealed the wafers a little tighter. We have already found a better sealing method. We will implement this in the coming months. Best regards, your M-Infoline team
3 years ago
Edited
Hello rollimaus, thank you very much for your feedback on the packaging of M-Budget Kräuter-Knoblauch cream cheese. As you rightly write, we have not yet fully succeeded in developing the optimum packaging. We are still working on optimizations and varying the sealing temperature so that the material is not so hard. The changeover should take place in August / September. Best regards, your M-Infoline team
3 years ago
Hello M-Infoline, August/September is now passé, and the lids are still tearing away....
3 years ago
Hello andygirl, thank you for your question. We have checked the current status with our manufacturer for you. The tests for adapting the film have now been completed. We plan to be able to implement the changes by the beginning of next year. Best regards, your M-Infoline team
4 years ago
What has been changed to the "aluminum lid" when opening it tears several times for some time, a pity.
4 years ago
Hello lejonhjaerta, thank you for your feedback on the M-Budget cream cheese. The specialist department has informed me that the lid is unchanged. However, we are continuing to monitor the issue and we hope that you will give the cream cheese another chance. Best regards, your M-Infoline team
4 years ago
...and still it tears, no matter how careful you are, give it a chance ? will think about it ?
4 years ago
Hello lejonhjaerta, thank you for your feedback. We are now aware of the issue and are keeping an eye on the lids so that we can react immediately if we discover a general error. Best regards, your M-Infoline team
4 years ago
...the currently purchased (also very carefully opened) has dates, A March 4, 2020 B March 31, 2020 L 10
4 years ago
Hello lejonhjaerta, thank you for the data you provided. We were unable to detect any irregularities in the corresponding production. As mentioned, we have placed your tip with the supplier. We will keep an eye on this issue. Best regards, your M-Infoline team
Guest
5 years ago
Hello dear Migros, does the cheese spread contain animal or microbacterial rennet?
5 years ago
Hello Idk Our investigations have shown that no rennet is required for the production of M-Budget cream cheese herb garlic. Best regards, your M-Infoline Team