2 questions
Another bad package, this time the chewy candies are rock hard 😡
where are they made? the quality has deteriorated massively, i have now had 3 packs where half were inedible with a terrible taste, some were not properly wrapped, i would have a look at the place of manufacture!!!!
Hello Jasgaba, we are very sorry that our chewy sweets have given you cause for complaint. So that we can trace the production, we would ask you to provide us with the best-before date and the lot number (begins with L and consists of letters and numbers). For now, we wish you a nice day. Best regards, your M-Infoline team
There is no "lot number," only a barcode.
Hi Jasgaba, we cannot investigate without the lot number. You will find this in the immediate vicinity of the best-before date. Please feel free to send us photos of all sides of the packaging here or via WhatsApp (0800 84 0848, mention case number 127439). Best regards, your M-Infoline team
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