Hello Reknusper, thank you very much for your message and the photos, which allowed us to identify the production data. We’re sorry that you noticed an unexpected taste in our chewing gum. We immediately looked into your feedback.
During production, we conduct regular sensory checks to detect any deviations in taste or quality at an early stage. These checks did not reveal any abnormalities. In addition, we analyzed retained samples from various production stages, which meet our high standards in terms of taste and quality.
The production processes were also analyzed in detail. No berry-flavored chewing gum was produced or packaged before or after the manufacture of the product in question. We can therefore rule out any mixing of flavors during production.
Despite these extensive tests, the cause of the reported flavor discrepancy remains unclear. Of course, we will continue to monitor this issue 😊. We hope you continue to have confidence in our products! Best regards, your M-Infoline Team