3 questions
When will this product be available again, has it been missing for several weeks? According to the app, it is not available in any store. Kind regards
Hi Raika, thank you very much for your inquiry. We regret that you are missing this product in our stores. We did indeed have delivery problems, which lasted a while. The item is now available again. Delivery to the stores will take a few days. We hope for your understanding. Best regards, your M-Infoline team
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why are there at least 5 cherry stones in every mixture? i almost bit my tooth out...
Hello Rainy, thank you for your feedback and for the photo. We are sorry that there was another cherry stone in the frozen pack.
It is very important to us to remove all cherry stones in the best possible way. Unfortunately, we cannot guarantee this 100%, which is why we have added the following note to the back of the packaging: "These cherries have been pitted by machine and may occasionally contain a stone or stone fragments.".
All responsible departments have been informed of your feedback and will continue to pay close attention to this incident.
As cherries are a natural product, such incidents cannot be completely ruled out. We assure you that our products are subject to strict quality control. After all, it is important to us to offer our customers flawless product quality. Best regards, your M-Infoline team
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Can you tell me the country of origin of the different berries? Thank you, Johan.
Hello johan_2, thank you for your message. The berries come from Serbia or Poland. The origin varies according to availability. With best regards, your M-Infoline team
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