2 questions
We bought cherry cake on Friday 1.9. Unfortunately, it had no trace of cherry and the base wasn't moist either. But it was extremely sweet. Could it be that the cherry was forgotten? It has nothing to do with a cherry cake.
Hello kcom, thank you for your question. We will be happy to look into it. Please let us know the best-before date and the adjacent lot number of your packaging. Best regards, your M-Infoline team
Shelf life 05.09.23 I do not see a lot number.
Hello kcom, thank you for your feedback and the photo. We checked the retained samples and they were perfect. However, we drizzle the cherry on the cake by hand. It is possible that one of our employees was a little careless and your cake didn't get any kirsch on it. We regret this incident. We take your feedback as an opportunity to point out the importance of compliance with the production steps to all responsible departments. Best regards, your M-Infoline team
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Today 9.11. we bought a 2-pack of cherry tarts. I have now discovered that these can be sold until 19.11.2019 (according to the label) and should be used by 20.11.2019. Is it really correct that the tart pieces can be stored for so long?
Hello CaraCara, yes, this dating is correct. Best regards, your M-Infoline team
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