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Should the soap be clear? There are white pieces floating in it that look like mold
This is not mold but a raw material that has not dissolved properly, harmless to health. Just to reassure you until Migros gets in touch.
Hello GAppenzeller, thank you for your question. The surfactant systems in natural cosmetic products are a little more sensitive to temperature. Fine, soft crystals can form, which are visible as streaks or flakes and in most cases disappear at normal room temperature. This is purely an optical change that has no influence on the quality.Best regards, your M-Infoline team
Ah ok. The bottle is at room temperature and the flakes don't dissolve. But thank you!
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