3 questions
Has Migros changed the consistency of the Milk & Honey cream shower? Before it was rather yellow, now it's white, and it also smells different (less good...).
Hello Chätzli65, thank you for your message. We are sorry that the appearance and fragrance raised questions. We have indeed made adjustments that benefit our environment and our customers as a whole. For one thing, we do not use synthetic polymers. This approach enables us to increase biodegradability. This has an effect on the consistency and color of the cream shower. Secondly, we reworked the fragrances to ensure greater compatibility, which is why the product now smells different. We hope these lines are informative for you and that you can see a positive side to the changes. Best regards, your M-Infoline team
Thank you for the answer, everything is clear!
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Why can't the lid be removed for refilling?
Hello waver98, thank you for your message. The lid should be easy to remove. You are welcome to send the item to us for inspection at the following address: Migros-Genossenschafts-Bund M-Infoline / Reference 20210109-0362 Limmatstrasse 152 8031 Zurich Please note our address and your reference number 20210109-0362 on the parcel and hand it in at the post office or free of charge to Customer Service. Best regards, your M-Infoline team
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Why do they claim: "All I am products have been offered without microplastics since the end of 2014 at the latest", when it is demonstrably not true: http://www.codecheck.info/kosmetik_koerperpflege/koerperpflege/duschgel_oele/ean_7630028600918/id_15081509/I_am_Dusch_milk_honey_250ml.pro