Hygo Power Tissues
Brand: Hygo
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5 questions
Can't the packaging be made better? They tear when you pull them out. The wipes themselves are great, but the packaging is a disaster.
Hello nadjak02, thank you for your feedback on the packaging of the cleaning wipes. We will pass your comment on to our specialist department, which will take the issue into account in the next revision. Best regards, your M-Infoline team
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Why are these cloths only available in the big Migros, I have to drive over 1o km to get them, it makes no sense. These wipes are not so big that there is enough space in the sales rack. Another product would have to be reduced from 3 rows to 2 rows.
Hello Nieich, we have limited space for each product category. Which product is preferred depends on the demand from our customers. If demand increases, the product may also be given a place in a smaller Migros. Best regards, your M-Infoline team
Thank you for your reply, but if they are never available in the store, the demand cannot be checked.
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Are these disinfecting wipes? Thank you very much
These wipes are not disinfectant wipes. Toilet wipes are designed for maintenance between cleanings. To eliminate viruses and bacteria, you need to use a disinfectant spray that kills 99.9% of bacteria and viruses. For toilet cleaning, we recommend using bleach (item no. 5020.077) or Potz Xpert bleach detergent (item no. 5020.475). Best regards, your M-Infoline team
Disinfection is overrated in the toilet area. Far fewer bacteria colonize the dry surfaces of the toilet than you might think. In the kitchen, the "cleaning cloth" is much more contaminated with bacteria.
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Since the quality has been "improved", I have problems removing the bags one by one, almost half the contents come out at a time. This wasn't the case before. Apart from that, I find the sachets very practical.
Hello Stanni
Thank you for your valuable feedback. We are not aware of this problem. Can you please send us your package to the following address:
Migros-Genossenschafts-Bund
M-Infoline / IN_1312671
Limmatstrasse 152
8031 Zurich
This will enable us to clarify the matter with our supplier straight away.
Kind regards
Your M-Infoline Team
Hello Stanni
Thank you for the sample.
Our specialist department has checked this and could not find any problems. There is therefore no fault with the product. The cloth can always be pulled out individually in the middle.
You will soon receive your sample back from us and a new pack. We hope you can convince yourself of our quality again.
We look forward to your next visit - see you soon in your Migros.
Best regards from the M-Infoline team
Yes, that's still the case 7 years after you reported it. You always have 3 or 4 cloths in your hand. They also tear quickly and leave marks.
Hello mux_ch, thank you very much for your input. It is important that the wipes are carefully removed from the packaging. If they are removed too quickly, several may come out at once or they may tear. As the wipes dissolve and can therefore be disposed of in the toilet, they are not as tear-resistant as normal cleaning cloths, which have to be disposed of in household waste. Best regards, your M-Infoline team
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I don't think the cap is so great here, as the wipes dry out quite quickly if you don't use them up within a short time.
Hello soup plate
Thank you very much for your valuable feedback.
We will immediately discuss your message with our supplier so that we can strive for improvements.
Thank you for being our customer. See you soon, your M-Infoline team
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