38 questions
Months and years have passed. Apart from promises that the lid would be improved, nothing has been done.
Hello PieroB, thank you for your contribution. We have already made minimal improvements to the lid. In 2026, when a new machine is put into operation, further major improvements are planned. We are not happy with this delay either. Best regards, your M-Infoline team
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Why did you change the opening ? Very uncomfortable and too big.
Hi Eli59, thank you for your message. Due to a change of supplier, we now make the product on a system that has a bottle neck diameter of 48 mm. As a result, the spout and therefore also the screw cap are larger. We apologize for any inconvenience caused. We have of course informed the responsible technical department of your feedback. Kind regards, your M-Infoline team
This is the same old standard answer (copy/paste), which means something like "We'll wait until no one complains and leave it as it is"
I have no problems with the new shutter.
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Why has the shutter been changed? The new fastener can rarely be closed straight away. You also get the feeling that it doesn't fit properly. If you pull on the lid, it falls off.
Hello Froschji, thank you for your message. Due to a change of supplier, we are now producing the product on a system with a bottle neck diameter of 48 mm. As a result, the spout opening and therefore the screw cap are larger. However, we will be happy to forward your feedback to the relevant specialist department for review. Best regards, your M-Infoline team
This is the same old standard answer (copy/paste), which means something like "We'll wait until no one complains and leave it as it is"
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Hello, I have a question about the packaging of Heidi milk. Does the packaging contain Bispehnol A or other plasticizers? Thank you very much.
Guest
Capitalizing everything means screaming!!!
Hello mattkat, neither bisphenol nor plasticizers are used in the packaging of Heidi milk. Best regards, your M-Infoline team
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Does this product not have an M Check label because it is not sustainable or because they are not yet ready to label all sustainable products? Is there a milk with mcheck label?
Hello isaleuch, thank you for your question. We are happy to let you know that Heidi milk is also sustainable. We have not yet adapted the packaging. Best regards, your M-Infoline team
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Are you really not paying the farmers a penny more for this milk than for conventional milk?
Hello anitscha, Yes, the farmers receive the normal milk price. This is because the production costs for this milk are no higher for the farmer than for conventional milk from the mountain region. However, the separation of the flow of goods, the smaller quantities and the specific packaging/marketing lead to higher costs. This is why this milk is slightly more expensive in the store. With Heidi milk, we offer farmers in mountain regions a secure sales channel. your M-Infoline team
Guest
You write here as if Heidi milk is not conventional milk... but it's just normal conventional milk! Exactly the same guidelines apply! So please don't pretend that this is a "better" milk compared to M-Budget and Valflora milk!
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Guest
Hello What is Migros doing to ensure that Swiss farmers receive a fair milk price?
Guest
Hello andej. As Migros certainly doesn't pay more voluntarily, we recommend buying organic milk. The purchase price is automatically much higher. You can see this in this article: http://www.luzernerzeitung.ch/nachrichten/schweiz/Ritter-attackiert-Milchindustrie;art9641,1010747
Hello andej Migros is in contact with its producers and suppliers through its own industry operations, but also works with representatives of agricultural organizations to find solutions. The milk industry organization BOM, which includes representatives of the entire value chain and therefore also Migros, sets target prices. ELSA, Migros' milk processor, adheres to the target price. It currently pays farmers 65 cents/kg (including transportation costs). However, the average milk price paid in Switzerland is below this target price. The price pressure on the milk market comes mainly from abroad. On the one hand, cheap dairy products are being pushed into Switzerland, while on the other, more and more consumers are traveling abroad to do their shopping. In 2015, they spent around CHF 300 million there on milk and dairy products alone. These facts show that price is an important purchasing argument for many Swiss consumers - even if they sometimes express a higher willingness to pay in surveys. However, Migros already offers milk for which the farmers receive a higher milk price: TerraSuisse meadow milk from the Migros Cooperatives Aare and Lucerne and organic milk. On average, producers receive 15-20 cents/kg more for organic milk than for conventional milk. We hope this answer will help you. Best regards, your M-Infoline team
Guest
While Migros is sticking to the ruinous target price, Coop now wants to voluntarily pay 3 centimes more --> https://www.bauernzeitung.ch/news-archiv/2017/richtpreis-unveraendert-aber-coop-zahlt-3-rappen-mehr/ Migros will not do the same as Coop. Migros has "always shown itself to be loyal to the BO Milch guide prices in the past and will continue to do so in the current situation and in the future", Migros wrote in a statement on Friday. https://www.blick.ch/news/wirtschaft/milchpreis-milchbauern-sind-wuetend-auf-milchkaeufer-wie-nestle-und-migros-id6738786.html
Guest
The absolute bombshell: According to a newspaper report, the increase in the A guide price for industrial milk from 65 to 68 cents has failed due to a veto by Migros and ELSA. - -> https://www.bauernzeitung.ch/news-archiv/2017/migros-soll-richtpreiserhoehung-verhindert-haben/
To be honest, I am not surprised that Migros is reluctant to increase the target price. The past has shown that every time the target price, and thus of course the milk price in the retail business, was raised, consumers immediately bought fewer dairy products, until retail prices fell again (because the target price had also been lowered beforehand).
Guest
Milk consumption has been declining massively for years --> https://www.schweizerbauer.ch/markt--preise/marktmeldungen/milchkonsum-sinkt-massiv-31723.html Even the lower price is no longer of any use.
Migros pays farmers 10 percent more than the average milk processor. https://www.migros.ch/de/news/medienmitteilungen/2017/milchpreis.html
Hello everyone, thank you for your contributions. Over the last few days, various media reports have been circulating that present the facts in a very one-sided way. The facts are as follows: While other buyers are announcing that they want to pay 3 centimes more per kilo of milk, Migros has been paying its milk suppliers an average of 5.7 centimes per kilo or 10 percent more since the beginning of 2016 via its dairy ELSA. This compares to the average price paid by other dairy milk processors. You can also see this in the press release posted by Frederica. Migros has consistently adhered and continues to adhere to the target price set by the milk industry organization. Farmers, processors and retailers are represented in this industry organization. Unfortunately - as the much lower average prices suggest - not everyone has adhered to the target price in the past. Migros, however, has taken its responsibility seriously - as attested to by the industry newspaper "Schweizer Bauer", for example. In its latest issue, it states that Migros is the only major milk processor to adhere to the target price of 65 centimes/kg. It is somewhat hypocritical, Schweizer Bauer continues, for Emmi and Cremo to vote in favor of a target price increase but themselves fall far short of the current target price. If they finally paid the target price, the real price increase would be even higher than 3 centimes. Against this background, it is time for other relevant market participants to pay a higher milk price and thus reduce the difference between the prices actually paid and the target price. Regarding the accusation that Migros prevented a price increase with its voting behaviour at the meeting of the milk sector organization, we refer you to the media release of the sector organization: http://ip-lait.ch/images/stories/pdf/Presse/Medienmitteilung%20BO%20Milch%2029-05-2017-d.pdf. We hope that this has helped you. Best regards, your M-Infoline team
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Grüezi What exactly does "mountain area" mean in relation to the Heidi brand? Are there any restrictions regarding the feeding of Heidi milk products (silage, concentrated feed, etc.)?
Hello Kipepeo Thank you for your interest in Heidi milk and we will be happy to answer your question. Depending on the Heidi product, the milk comes from different mountain regions in Switzerland. For example, from Graubünden, Obwalden, Toggenburg or Schwyz. The term "mountain region" refers to the mountain zones I-IV according to the Federal Office for Agriculture's zoning ordinance. The mountain zones are based on three criteria: 1. the climatic location (altitude above sea level, sun, frost, shade, vegetation period) 2. the traffic situation (accessibility of the agricultural area) 3. the surface configuration (proportion of slopes and slope inclination) The Heidi mountain cheeses are produced in the mountain region itself. The remaining Heidi products, on the other hand, are processed by existing dairies in the lowlands (using mountain milk, of course), as the infrastructure for the production of all Heidi products is not available in the mountain regions. There are no special regulations regarding feeding, etc. The same regulations apply as for conventional milk. We hope you find this information helpful and hope you enjoy your visit to Migipedia. Best wishes from the M-Infoline team
Guest
However, as the map of the agricultural zone boundaries of the Swiss Confederation shows, mountain zone 1 also includes many flat zones, such as the area along the Rhine near Chur, parts of the Zurich Oberland or zones around Lake Maggiore: http://www.20min.ch/finance/news/story/11918188
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Hello dear Migros! We love this milk and need about 10/11 liters of it, week after week! Now I've seen a milk bottle from a friend (Coop) that contains 1.75 liters. That would be a great thing if it were also available in Migros. You wouldn't have to dispose of so many bottles and it would make shopping easier!
Sali guest
Thank you for your suggestion. We will forward it to our development department - but we cannot promise you that it will be implemented.
Best regards from the M-Infoline team
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Delicious milk, but also in the small UHT pack for the school trip
Hello P.Plavec
Thank you for the suggestion.
Offering Heidi milk in smaller packaging and as a UHT product is not an issue for us at the moment. We have to base our offer on demand. Apart from that, UHT does not fit into the Heidi concept. Here we use high-quality, fresh milk (high-pasteurization process).
For children, however, we can recommend Valflora UHT milk 250ml, for example. This is even available with a straw.
Best regards from the M-Infoline team
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