17 questions
Hi, I would love to buy this fantastic bread at the Unterägeri branch, but apparently that's not possible. I know a lot of people from my area who really like this bread and we would like to find it here and not have to drive to the center of Zug. I would be very grateful for your reply. Thank you very much for your understanding.
Hello Theo1978, thank you very much for your message. We're delighted that this bread is so popular with you and others 😊. The Hercules classico IP-SUISSE bread is an item from our in-house bakery and is therefore only available in larger Migros stores with their own in-house bakery. Unfortunately, the branch in Unterägeri is not one of these locations, which is why the bread is not available there. We understand that this is a challenge for you and other bread lovers ☹. We have informed the responsible department about your feedback so that they can carry out checks. We're sorry that we don't have any more positive news for you at the moment! Best regards, your M-Infoline team
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Hello M-Info. Forget about my question because it's been a long time since I've had the Pain Hercules Classico like it used to be. Thank you.
Hello AuClanDestin and thank you for your message. We're sorry to hear that a product you enjoyed in the past no longer appeals to you the way it used to. In view of your explanation, we understand why you suspect an adaptation of the recipe. Since no changes have been made, it was important for us to examine your comment in depth and clarify it further with the relevant specialist department. This procedure took longer than expected. We are sorry to have to respond to you only now. Here are the results of our investigations: when we examined our production documents, we found no signs of any anomalies or malfunctions on the installations. The product was manufactured in accordance with the guidelines. Nevertheless, it would appear that the furnace parameters need to be adjusted. As an immediate measure, we are stepping up controls and taking the necessary steps. Finally, our aim is to offer our Hercule bread in line with the quality standards we are aiming for. We apologize for any inconvenience caused. We hope that you will be satisfied with our actions and that you will give your long-time favorite product another chance to convince you of its proven quality. Best regards, your M-Infoline team
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Now the Hercules bread has been changed again "new recipe". Unfortunately, it is hardly any different from the other breads. The special sourdough flavor and the seeds have been lost. It's a shame that such a top product has been changed and is now ordinary.
Hi Anello13, thank you for your feedback. Please let us know your preferred purchasing region - this information is required as we only offer this product in individual regions. We will then forward your request accordingly. Best regards, your M-Infoline team
Hello, thanks for the answer. - I mainly shop at the Migros branch in Rosenberg.
Best regards.
Hello Anello13, thank you for your message. We regret that you no longer like the Hercules bread after the recipe adjustment. We have gladly placed your feedback in the appropriate place. Best regards, your M-Infoline team
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Hello. I bought a Hercules loaf of bread today. At home, I accidentally placed it next to an indoor air quality measuring device, and a little later the device showed an increased formaldehyde concentration (0.2 instead of 0.01 mg/m3). Is there an explanation for this? Does the bread contain something (hopefully harmless) that is (incorrectly) recognized as formaldehyde by the measuring device?
Hello Sgrambs, Herkulesbrot is a bread made by hand in our in-house bakeries, consisting of water, flour, salt, yeast and sourdough, which is characterized by a long fermentation time. Sourdough is a microbiologically leavened flour dough that gets its aromatic, slightly sour taste from metabolic products naturally produced by lactic acid bacteria and yeasts. Studies of various sourdoughs have shown that this mainly produces lactic, acetic and succinic acids, accompanied by various volatile organic compounds, including large quantities of alcohols and aldehydes, which also remain detectable in the baked bread. The increased value you measured is probably due to the volatile organic compounds formed by the sourdough, which are intensified by the long dough proofing; corresponding verification measurements on our part confirm this picture. Best regards, your M-Infoline team
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Why does Migros use rye in almost all its breads? You can make very tasty breads, such as sourdough, without rye! So I have to resort to other suppliers. It's a pity, because these loaves look so good...
Hello waterlilly, thank you for your question. Rye is an important ingredient in Hercules Classico bread and is therefore an integral part of the recipe. Instead, we recommend our sourdough breads. Best regards, your M-Infoline team
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Hello, what is the rising time of the dough for the Hercules bread?
Hello Pixieling, thank you for your question. The proofing times for Hercules breads are as follows: - Sourdough 24 h. This is kneaded into the final dough - Proofing time for fully kneaded Hercules bread dough: 3 h - Final proofing of portioned and shaped Hercules bread: approx. 60 min.
- Grain distribution in Hercules bread: 75% wheat, 25% rye Other breads with long proofing times: - All breads from the stone oven bread line, proofing times approx. 5 - 6 hours - Pane Passione classico: Proofing time 24 - 48 hours. (swirl bread) - Pane Passione Rustico: Proofing time 24 - 48 hours (swirl bread) - PC Rustico bread: Proofing time 24 - 48 hours (swirl bread baked in the tin) Kind regards, your M-Infoline Team
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I don't understand why you advertise it extensively, but it is not available in my Migros in Adliswil. I have heard others complain about the same problem in their Migros store
Before the recipe change, we were big fans of this bread, by far the best in the Migros range. With the new recipe it no longer tastes as good, and the consistency is completely different. would it be possible to go back to the original recipe? Please?
Good evening AnkeFrommhold You most probably put the wrong one in the caddy, apparently there is a new "Regional Hercules": Best regardsFrederica
Hello AnkeFrommhold, thank you for your inquiry about the Hercules bread. As Frederica has informed you, the national version is unchanged. There have been no changes to the recipe. If you let us know which region you buy from, we will be happy to pass on your feedback to the cooperative concerned. Best regards, your M-Infoline team
Dear M-Infoline team, thank you for your reply, we buy the bread in Buchs SG. The last time we bought this bread at the end of Feb. there was a green round "New recipe" sticker on the packaging and suddenly there were small grains in the bread, it was fluffier and we felt it had less sourdough, which was clearly not the case before. I also checked the label again and it said Hercules Classico. We would be very happy if we could buy the "original" again.
Hello AnkeFrommhold, we were happy to check with the relevant specialist department. The Hercules bread concept currently has two variants on offer, the Hercules Classico and the Hercules Rustico. However, only one variant is produced at a time, alternating seasonally. The Hercules Classico will follow again, but the exact date is not yet known. Best regards, your M-Infoline team
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Would it be possible to offer the bread in smaller paper bags? I think the large paper bag is unnecessary, also for ecological reasons.
Hello MissJaneMarple, thank you for your question. We offer the Hercules bread as a whole loaf of 1.8 kg, half loaf and quarter loaf. Carrier bags are available for the large loaf and there is a bag for the 850 g and 410 g loaves in which both sizes fit. Best regards, your M-Infoline team
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I've been buying this sourdough bread regularly for a few months now. I live in Chernex and used to go to Montreux on purpose for this bread, because it was really excellent. Unfortunately, since the beginning of the year, it hasn't had the same consistency or taste. What's changed? Is it possible to find the old version somewhere? Even on order? Thank you for your reply.