11 questions
Hello, I am looking for a chlorine-free rinsing powder. Unfortunately, I can't find any information about it in the product details. Can you tell me whether all 3 powders, Handymatic Supreme 501111300000, Handymatic Classic 501110900000 and Nature Clean Classic 501102200000 are chlorine-free?
Why was the content reduced from 1.5 kg to 1.1 kg and sold again at the same price as before?
Hello baumi101, thank you for your post. The quantity in the packaging has indeed been reduced from 1500 g to 1100 g. This is due to an improved recipe. With the new recipe, you only need 20 grams of powder per wash cycle instead of the previous 27 grams. You can therefore carry out just as many washes - 55 washes - with the new 1.1 kilogram version as with the old 1.5 kilogram version. We understand that such changes can raise questions and it is important to us to communicate these transparently. Unfortunately, we have had to gradually increase the price of this powder to CHF 7.95. This is due to price increases from raw materials and suppliers. Unfortunately, we have had to pass on some of these additional costs to our customers. Best regards, your M-Infoline team
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Hello M-Infoline Team Has the M-Budget dishwashing powder been permanently removed from the range? Will there be another inexpensive dishwashing powder in the range in future?
Hello Mittelgross, the M-Budget dishwashing powder is currently no longer available, but we are currently looking into restocking it. We are currently unable to offer you an alternative in the same price segment. Best regards, your M-Infoline team
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Can you ever make a powder without perfume? The M Budget was great
Hello Mirix89, you can find a fragrance-free powder from Migros Plus in Migros. The product is free from perfume, colorants, preservative additives, palm oil, microplastics and animal ingredients. Best regards, your M-Infoline team
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Hello, have the packs become smaller, I have the feeling that they used to contain 1.3 or even 1.5 kg?
Hi migrosbenni, thanks for the question. There is effectively less content. This is due to the new dosing. Less "material" is needed for one wash cycle. You can therefore continue to use the product for the same number of washes. Kind regards, your M-Infoline team
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Is a dosing spoon included?
Hello Barton518, thank you for your question. There is no dosing spoon included. However, you are welcome to get one from your store's customer service department. Best regards, your M-Infoline team
Unfortunately, the dosing spoon in question is not (or no longer?) available from customer service. Only the dosing ball for detergent.
Hello migrosbenni, thank you for your inquiry. We were happy to check again with the relevant specialist department. It turned out that there was a mix-up with the dosing balls for detergents you mentioned. We do not carry so-called dosing spoons - neither in the packaging nor at the customer service desk. We apologize for the misinformation. At the same time, we hope you will give our Handymatic powder a chance to convince you. Best regards, your M-Infoline team
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I am very satisfied with the Classic powder - in general - and have been using it for years (and my dishwasher fitter has praised it highly). The only problem I have is that the coffee spoons are suddenly no longer clean. Even with pre-rinsing, a residue remains after washing. I've already changed the positioning of the spoons but it hasn't helped. The rest of the cutlery is clean. Has anything been changed in the recipe?
Hello Pepino1, we have not changed the recipe. Our specialist department recommends cleaning the washing machine. We have a machine cleaner in our range for this purpose. It may be due to the water pressure or a blockage in the arms that bring the water into the machine. Kind regards, your M-Infoline team
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I have been using this product for years. Now I need a new plastic box to transfer the product from the bag. Where can I get such a "box"?
Yes, I would also love it if these "old" retro boxes were available again...I fill the bag into an empty 1 kg yogurt pot. I would definitely prefer the "old original" too....
Hello Chriesi69, thank you for your question. We don't currently have a box like this on offer. However, you can generally use any box. We simply recommend that you don't store anything else in it. Best regards, your M-Infoline team
Too bad, my box is also defective... the original was great for dosing and filling up with the bags....
To remind the specialist department of the issue: we need something to store and dose the powder better. When will the bottle finally come back? Edit
Hello hertsch, thank you for your inquiry. We have not carried the powder in the bottle for several years for sales reasons. Unfortunately, we will no longer be introducing it in the future. Best regards, your M-Infoline team
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Hello, I have only bought tabs up to now and now I want to switch to powder. How much should I use per wash cycle? How do I measure this?
Hello chriesi59, you will find this information on the back of the product. The recommendation is to add 25 ml / 27 g to the powder container. Best regards, your M-Infoline team
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has something been changed in the formula? i find it horribly strongly scented recently.
Hello Romano1, thank you for your inquiry about Handymatic powder. Please provide us with the batch code of your pack so that we can make informed inquiries. Best regards, your M-Infoline team
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