3 questions
Is there a suitable lid for the pan? I know that this is not necessary for frying, but it would be very practical for keeping warm.
Hello Mmmmmigros, thank you for your inquiry. Unfortunately, we do not have a lid for the grill pan, and this is the first request of this kind that we have received. But we will check your request and, if possible, implement it. Best regards, your M-Infoline team
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Hello, I have been using this pan for 6 months. Now the adhesive coating is coming off and I have had particles of it in the rösti that I have eaten. Are there any health risks?
Hello Koch1, thank you for your inquiry. Your concerns are unfounded. Accidental consumption of such fragments does not pose any health risks. If particles of the non-stick coating get into the prepared food and enter the body in this way, they will leave it in the same state. Therefore, a pan with a non-stick coating that has come off can still be used. If you wish, we can get to the bottom of the cause of the flaking. To do this, we ask you to return the product free of charge to a Migros branch's customer service department or send it by post to the address below:
Federation of Migros Cooperatives
M-Infoline / Reference 20240817-0272
Limmatstrasse 152
8031 Zurich
It is important to state your reference number 20240817-0272 so that we can match the sample to the request. We hope that this information is helpful for you and that our procedure will suit you. Best regards, your M-Infoline team
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Is this a "normal" Teflon coating? Or do you have to be careful when cleaning it, e.g. oil it like cast iron, or should you clean it like a "normal" frying pan (avoid scratching, otherwise use soap and hot water)?
Hi WirklichNiemand, the coating is made of Teflon and can be cared for like other frying pans. You will find the care instructions on the label around the item. Best regards, your M-Infoline team
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