Frey Swiss Chocolat Mahony assortiert
Brand: Frey
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2 questions
Last year, I bought this 500g pack of chocolate (34 chocolates in all). How come there were 24 white chocolates, 6 dark chocolates and 4 milk chocolates! Couldn't you have used a third of all the chocolates? Is white chocolate cheaper to produce? What do you think?
Hello Nath747, thank you for your message. We are sorry that the proportion of the blend was not balanced. As the different varieties are not counted, it is not possible to guarantee that they are in equal numbers in a bag. The Mahony are poured onto a large table, mixed by hand and then packed. The mixture should still be balanced. The department responsible has been informed of this incident. In order to avoid a similar incident in the future as much as possible, we are looking into possible improvements. We will contact you privately without delay. Best regards, your M-Infoline team
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Hello, I appreciate your Mahony brand chocolates, except for the extreme plastic packaging... I really don't understand. Until you get back to me, I hope you have a nice day. With my best regards R. Hofmann
Hello Sauvage54, thank you for your message. We have passed on your valuable suggestion to the packaging designers. At present, no adaptation is planned, but we are constantly working to optimize our products in terms of durability. Best regards, your M-Infoline team
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