3 questions
I bought one of these critters on sale and have to agree with Maeriu84: it didn't taste bad, but the nuts did indeed taste a bit strange. The horde of mechanical engineers, physicists and technicians who were then summoned did not agree with my assessment.
Expiry date and LOT number the same as Maeriu84.
Hi Miggyman
Thank you very much for your comment.
We are sorry that you were not able to enjoy this chocolate bunny. Our supplier has checked the retained samples of the affected batch and no taste deviations were found.
Our Rochelino bunnies are made with almonds and not nuts. However, it is possible that this is a storage error and that the bunny has been stored at unsuitable temperatures for some time. This can have a negative effect on the taste. We apologize for this.
We hope you will be able to convince yourself of our good quality again and look forward to your next visit.
Best regards from the M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Guest
Dear Migros, dear quality team at Chocolat Frey
I was looking for my Nestli today with great enthusiasm, found it and immediately tucked into the delicious-looking Rochelino 180g. Pure disappointment: the nuts already taste rancid today! What happened here?
Expiration date: 02.06.2014 BBr3
Hello maeriu84
Thank you very much for your valuable feedback. We're sorry that you didn't like the Easter bunny.
We need your sample so that we can clarify the situation. Can you please send it to the following address?
Federation of Migros Cooperatives
M-Infoline / IN_1397025
Limmatstrasse 152
8031 Zurich
Thank you in advance and have a nice week.
Best regards
Your M-Infoline Team
Guest
The answer below would actually belong here, sorry!
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Guest
For heaven's sake, is Migros running out of almonds? Probably because of the abominable treatment of bees in California (see movie: "more than honey")
The chocolate layer on this almond-poor bunny is also far too thick :-(
Too bad, this is actually my favorite.
Hello guest
Thank you very much for your feedback.
We would like to check why there are so few almonds in your chocolate bunny. Can you provide us with the M-data and the lot number of your packaging for this purpose? We can use these numbers to check the corresponding sample, which we retain from each production run.
You can usually find the lot number near the best-before date, it starts with L or there are numbers and letters mixed together.
Best regards from the M-Infoline team
Guest
Dear M-Infoline
I have already returned the bunny to the Migros branch at Bern railroad station with a refund of the purchase price. However, Chocolat Frey should be able to determine the defect using the batch number and samples returned? Otherwise batch numbers would make no sense...
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.