8 questions
Hello, the two product images under the same name are causing confusion. The second product picture was my mother's favorite chocolate, but she only gets the chocolate in the first product picture, but it doesn't taste as good as "the old one". I can confirm that ;) What's with the very similar packaging/name? The two chocolates definitely taste different.
Hello Tinna, thank you for your inquiry. We are sorry that you no longer liked the chocolate. Only the packaging has changed for this product, which is why both images are currently still visible. The recipe is still the same, there have been no changes. We hope that you will like the chocolate again next time. You are also welcome to provide us with the LOT number and the best-before date for verification. Best regards, your M-Infoline team
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Why are some chocolate bars wrapped in plastic film and others in aluminium foil? Which variant is better for the environment and health?
Hello MiammmAdvantages and disadvantages of chocolate primary packaging filmsAdvantages of aluminum foilEasier to open Re-sealable Very good barrier properties (light, foreign odors) Noble printing Good protection against insectsDisadvantages of aluminum foilLow tensile strength on the packaging machine High specific weight (roll transport costs!) High thermal conductivityAdvantages of OPP filmLess expensive Environmentally-friendly image Reduced risk of perforation in bars containing chunky additives, such as large nutsDisadvantages of OPP filmMore difficult initial opening Weaker resealability Oil-dependent price Sources: Chocolats Frey, NestléBest regards Frederica
Thank you for your inquiry. For technical reasons, we can only process certain chocolates on a specific type of machine. These machines are not able to process plastic films. All our packaging, including aluminum, is approved and tested in accordance with European and Swiss regulations on foodstuffs and on materials and articles. Aluminum is a standard material, widely used in the food industry and suitable for direct contact with foodstuffs. Plastic packaging, however, is more environmentally friendly than aluminum. Best regards, your M-Infoline team
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This product is gluten-free?
We can not say of a product that is free of gluten, only for the list of ingredients, but also for the processing or "contamination" that could have...
Traces due to possible carry-over in the manufacturing process must be indicated at the end of the list of ingredients with a "May contain gluten" or "May contain traces of gluten". Spices are gluten-free by definition. Seasoning mixtures may contain gluten, but this would then have to be declared (e.g. seasoning mixture [with wheat starch])
Hello VCaimi The chocolate Noir Spécial 72% Cacao, 1001.213 does not contain any gluten-containing ingredients, and no carry-over is to be expected. If a product contains gluten-containing ingredients, this must be openly declared, stating the gluten-containing cereals (wheat, spelt, rye, barley, etc.). Therefore: Pay attention to the list of ingredients! Traces due to possible carry-over in the manufacturing process must be indicated at the end of the list of ingredients with a "may contain gluten" or "may contain traces of gluten". Autumn greetings, your M-Infoline team
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Guest
Hello, I couldn't find any more detailed information about the product using the barcode number, because the UTZ guidelines do say that a statutory minimum wage must be observed. But the moral problem for me with chocolate is that child labour and child trafficking in the plantations of the Ivory Coast (by far the largest proportion of cocoa traded worldwide comes from this region) cannot be controlled. Yours sincerely, Annakarin Adam
Hello Annakarin Thank you for your interest in our products. We are very pleased that you are also interested in fair trade products. The fact is that child labor on cocoa plantations is primarily a problem in West Africa, especially in Côte d'Ivoire. The main cause of abusive child labor, which unfortunately occurs in various sectors of the West African economy despite the commitment of the authorities, is the indescribable poverty that prevails there. This must be combated. As the economic and social importance of cocoa for the population is enormous and many people depend directly or indirectly on cocoa cultivation, we are committed to sourcing West African and Ivorian cocoa. In West Africa, there are major difficulties in terms of seamless control of the supply chain: poor or lacking infrastructure, remote cultivation areas, civil war in the case of Côte d'Ivoire, etc. To make matters worse, cocoa is grown in smallholder structures, which means that in Côte d'Ivoire alone - the main cocoa-growing country - there are around one million cocoa farmers. In view of these dimensions, the challenge of reaching all or at least the majority of the people there is obvious. Furthermore, changes take time - to establish traceable supply chains, to train people and to overcome political/cultural/social barriers. At Chocolat Frey AG level, we have taken various measures in recent years to address the issue of child labor on cocoa plantations. Buying certified cocoa beans is one way of counteracting the problems. To ensure that our cocoa beans come from socially and environmentally responsible sources, we have therefore switched to purchasing only UTZ-certified beans from West Africa. UTZ Certified(www.utzcertified.org ) is an independent label that sets sustainable standards for cocoa, coffee and tea. The UTZ program ensures the traceability of cocoa and farmers receive a better price for their harvest. They are also obliged not to employ children on their plantations. Compliance with the standards is regularly checked by accredited certification bodies. The programme also supports other initiatives such as training farmers in agricultural practices (treatment of cocoa trees, minimized use of pesticides, etc.), education for children and young people and medical care. This not only addresses the problem of child labor, but also takes effective long-term steps to improve the living conditions of farmers. We are also planning to source cocoa from Latin America from UTZ-certified sources, but we are not yet as far along with the transition there. In the Latin American cocoa sector, working conditions are generally better than in West Africa and the issue of child labor is not as latent. This is also the reason why we have started sourcing certified cocoa in West Africa. In addition to UTZ-certified cocoa, the Migros subsidiary Chocolat Frey has maintained a long-term partnership with an Ivorian farmers' organization since 2012. As a result, Chocolat Frey is in direct contact with the representatives of the cooperative, which largely eliminates the opaque, widely ramified system of middlemen. This breaks the disastrous spiral of poverty, corruption and abusive child labor. We are aware that we have only reached a milestone with these steps. However, Migros, together with Chocolat Frey AG, will continue to take its responsibility seriously and continue its efforts to ensure a sustainable supply chain at all levels. Kind regards from your M-Infoline team
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Good morning, would it be possible to know which flavor is mentioned in the ingredients?
Hi Cristina_f The chocolate NOIR SPECIAL 72% 100G, 1001.213 contains natural vanilla flavor. kind regards, Dein M-Infoline Team
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Dear Migros, could you please offer another chocolate like this in the future, but with 85% cocoa? Or is that already planned? Many thanks and best regards Luna_L
Hoi Luna_L Thank you for your valuable comment, we are happy to take your suggestion on board. We cannot promise that our specialist department will be able to take your request into account. We look forward to your next visit and wish you a wonderful day. Kind regards from the M-Infoline team
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Guest
When will the price come down on these products? It seems to me that the price went up a year or two ago, but we can't see why. A cost analysis would be interesting.
Hi texmex
The price levels for cocoa, milk and sugar are sustainable. Purchases and orders for raw materials have to be made well in advance. Our suppliers have been sourcing during a period of high commodity prices. These raw materials, essential components of chocolate, account for a large proportion of our costs. With no sign of an easing in the market, we are in turn forced to factor the additional costs into our sales prices.
Price increases have been selective, and have only affected certain tablets. All in all, products have seen an increase representing 1 to 2% of total sales. The best quality/price ratio on the market is therefore still guaranteed. There are no price increases for M-Budget and M-Classic chocolate bars.
Best regards Your M-Infoline team
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Guest
I eat it every day. But it has to be cold.
There's just one thing I don't understand: there's also a diabetic version that isn't listed here. But it doesn't have less sugar, just less fat. Since I don't see any difference in taste, why are there two? Or to put it another way: why produce the original one with lots of fat?
Dear Migipedia user
The two products Noir Special 72% Cacao (1001.213) and Noir Special 72% without added sugar (1001.217) do not differ in terms of fat or total carbohydrate content, but the carbohydrate composition is different: the conventional product is sweetened with sugar, while the diabetic-friendly version is sweetened with isomalt, acesulfame K and aspartame. The nutritional information also states that the carbohydrates listed are mainly "polyhydric alcohols" - which is the chemical name for sugar substitutes such as isomalt. The product Noir Special 72% without added sugar (1001.217) therefore meets the requirements for a special product for diabetics from a food law perspective and is a welcome alternative to conventional sweetened products for diabetics.
Kind regards
Your M-Infoline
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