Good product fulfills its purpose
This is the second one I've bought, and in my opinion the quality of the material is poor. I went into the store with the one whose stem had broken, and the saleswoman gave me the same one. I called the after-sales service because the store wouldn't take it back, even with the receipt. I've sent messages to the website, had several people on the phone, I'm still waiting to receive the refund and it's been 6 weeks.
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