I'm just annoyed! New packaging - assortment adjustment, no. 7 no longer exists - totally confusing. I've had enough now - if I have to drive to Coop for this replacement product (like for many others before it, e.g. large cleaning sponges, soap steel wool etc.) I'll do my entire weekly shopping at Coop - goodbye Migros!
All replies (14)
Hi MaudiMauzer, thank you very much for your message about the Tangan N°7 stand-up pouch. We very much regret that you do not consider the changeover of our film and pouch products to be sensible. As part of a major product range revision, we have decided to switch all packaging in our film and pouch range, including M-Budget and Tangan, to Migros Kitchen & Co. The new packaging will have no impact on the estimated quality. The numbers will also remain the same - for example, Tangan N°11 will become Kitchen & Co. N°11. The packaging has been adapted because our customers were often "overwhelmed" by the variety of our product range in the past. With the adaptation, we want to offer a contemporary style and thus simplify the selection. We can well understand that customization can be cumbersome, especially at the beginning, and that you have to look twice before you find the right bag. We think it's a shame that we weren't able to convince you with this change ☹ It's also not easy for us to tell you that we have indeed removed the bag you were looking for from our range. The reason for this is the steady increase in demand. We are sorry not to have more positive news for you. As an alternative, we recommend the M-Budget frozen bags . We have of course submitted your honest feedback regarding the changes in this product range to the relevant department. We are keeping an eye on this issue. Hopefully we were able to help you with our answer. Best regards, Lea
We also stood in front of the shelves and searched endlessly - and gave up, exasperated. Why did the packaging have to be changed so much? Who benefits from this? Certainly not the customer! And ultimately neither does Migros if you buy these items elsewhere. Generally speaking, I keep noticing that Migros is making major cuts in terms of customer friendliness. A lot of things are being taken out of the range, but three or four new products are added every week that nobody needs. What's more, the prices are hardly any different from those at Coop - so you might as well shop there. Especially as our Migros store in Eglisee is a disgrace anyway. It's sad, I'm already old and have been a loyal "Migros child" all my life...
Hi MaudiMauzer, thank you very much for your message about the Tangan N°7 stand-up pouch. We very much regret that you do not consider the changeover of our film and pouch products to be sensible. As part of a major product range revision, we have decided to switch all packaging in our film and pouch range, including M-Budget and Tangan, to Migros Kitchen & Co. The new packaging will have no impact on the estimated quality. The numbers will also remain the same - for example, Tangan N°11 will become Kitchen & Co. N°11. The packaging has been adapted because our customers were often "overwhelmed" by the variety of our product range in the past. With the adaptation, we want to offer a contemporary style and thus simplify the selection. We can well understand that customization can be cumbersome, especially at the beginning, and that you have to look twice before you find the right bag. We think it's a shame that we weren't able to convince you with this change ☹ It's also not easy for us to tell you that we have indeed removed the bag you were looking for from our range. The reason for this is the steady increase in demand. We are sorry not to have more positive news for you. As an alternative, we recommend the M-Budget frozen bags . We have of course submitted your honest feedback regarding the changes in this product range to the relevant department. We are keeping an eye on this issue. Hopefully we were able to help you with our answer. Best regards, Lea
Tangan: Uniformity is completely unnecessary. What is important is that it is quickly distinguishable and recognizable. This is no longer the case. One more irritation at Migros!
Tangan: Uniformity is completely unnecessary. What is important is that it is quickly distinguishable and recognizable. This is no longer the case. One more irritation at Migros!
Tangan: Uniformity is completely unnecessary. What is important is that it is quickly distinguishable and recognizable. This is no longer the case. One more irritation at Migros!
What, the big green Miobrill cleaning sponge that I've been buying regularly for years has been taken out of the range? 😫 The whole thing is slowly but surely taking on grotesque proportions, if you ask me!
What, the big green Miobrill cleaning sponge that I've been buying regularly for years has been taken out of the range? 😫 The whole thing is slowly but surely taking on grotesque proportions, if you ask me!
Hi sirio60, thank you for your message. We regret that you are missing the green cleaning sponges from the "Miobrill" brand in our range. We will be happy to look into your request. Unfortunately, we are not sure which product you are referring to. We ask for your understanding that, due to the wide selection, we cannot immediately understand which item you are looking for. Do you have a product photo or an exact item description that you could give us? We look forward to your feedback 😊 Kind regards, Lea
Hi sirio60, thank you for your message. We regret that you are missing the green cleaning sponges from the "Miobrill" brand in our range. We will be happy to look into your request. Unfortunately, we are not sure which product you are referring to. We ask for your understanding that, due to the wide selection, we cannot immediately understand which item you are looking for. Do you have a product photo or an exact item description that you could give us? We look forward to your feedback 😊 Kind regards, Lea
Hi Lea I am talking about this sponge that is waiting to be replaced. I believed in short-term unavailability when I couldn't find the item on the shelf after many years. But if what the user before me wrote is true, then the marketing department is of the opinion that a bathtub, for example, can also be cleaned properly with a small 11 x 6 centimeter sponge.
Hi MaudiMauzer, thank you very much for your message about the Tangan N°7 stand-up pouch. We very much regret that you do not consider the changeover of our film and pouch products to be sensible. As part of a major product range revision, we have decided to switch all packaging in our film and pouch range, including M-Budget and Tangan, to Migros Kitchen & Co. The new packaging will have no impact on the estimated quality. The numbers will also remain the same - for example, Tangan N°11 will become Kitchen & Co. N°11. The packaging has been adapted because our customers were often "overwhelmed" by the variety of our product range in the past. With the adaptation, we want to offer a contemporary style and thus simplify the selection. We can well understand that customization can be cumbersome, especially at the beginning, and that you have to look twice before you find the right bag. We think it's a shame that we weren't able to convince you with this change ☹ It's also not easy for us to tell you that we have indeed removed the bag you were looking for from our range. The reason for this is the steady increase in demand. We are sorry not to have more positive news for you. As an alternative, we recommend the M-Budget frozen bags . We have of course submitted your honest feedback regarding the changes in this product range to the relevant department. We are keeping an eye on this issue. Hopefully we were able to help you with our answer. Best regards, Lea
It's a shame that you don't address the point of "accessibility": "With the adaptation, we want to offer a contemporary style and thus enable a simplified selection." You have certainly achieved a contemporary style, but not a simplified selection. The packaging is too similar and the printed information that differentiates the products is too small.
Hi Lea I am talking about this sponge that is waiting to be replaced. I believed in short-term unavailability when I couldn't find the item on the shelf after many years. But if what the user before me wrote is true, then the marketing department is of the opinion that a bathtub, for example, can also be cleaned properly with a small 11 x 6 centimeter sponge.
But not this one, right: https://www.migros.ch/en/product/706503900000 I've been using these sponges since I left home 12 years ago and I buy them regularly and the racks are regularly as good as empty. Nobody can tell me that they are not profitable...
