Negative product reviews no longer available?

migrosfamilie · 2022-05-28T09:46:39.163Z

Just noticed by chance that many of my "1 & 2 star" product reviews here in Migipedia are still listed in my account overview, but when I go to the review, the message "Page does not exist" appears. The "5-star" reviews are still accessible. Am I seeing ghosts, is this just a stupid coincidence, are the reviews made invisible when the product changes or is there censorship of unwelcome negative reviews here?

Philipp_Migros

Hello mawadre I can rule out censorship. Let me look into your case. Do you have patience until next week? Best regards, Philipp

(Machine translation)

Nachtspalter

Your rating for the organic butter is still there. You gave it 2 stars and I have tried it myself. When I click on the rating links in my profile, either the page does not exist or the page is called up normally. Apparently it doesn't matter how many stars you have given, because even 3-star ratings lead to nothing. The first time I clicked on my rating for the M-Budget TASTEA melon, the page didn't exist, but when I clicked on it afterwards, it always opened normally. The other non-existent pages didn't work five times, but today it seems to have gone haywire. I tried to search for several products that I have rated to see if they still exist. But as soon as you search for I AM MEN you get an error message telling you to try again later, and it stays the same for other products as soon as there is a space in the search. Searches with just one word do not cause a problem.

(Machine translation)

migrosfamilie

Nachtspalter

Your rating for the organic butter is still there. You gave it 2 stars and I have tried it myself. When I click on the rating links in my profile, either the page does not exist or the page is called up normally. Apparently it doesn't matter how many stars you have given, because even 3-star ratings lead to nothing. The first time I clicked on my rating for the M-Budget TASTEA melon, the page didn't exist, but when I clicked on it afterwards, it always opened normally. The other non-existent pages didn't work five times, but today it seems to have gone haywire. I tried to search for several products that I have rated to see if they still exist. But as soon as you search for I AM MEN you get an error message telling you to try again later, and it stays the same for other products as soon as there is a space in the search. Searches with just one word do not cause a problem.

(Machine translation)

I noticed that too. But it was also strange that in the last test there were only problems with certain products that I know to have difficulties, such as Leerdammer cheese, which has not been available for months "due to delivery difficulties", while it is always available in the Migros subsidiary Denner next door.

(Machine translation)

migrosfamilie

Bodenseeknusperli

See your magnesium rating, there must be some other error from the call, not that they are deleted/hidden

(Machine translation)

The one for the MBudget-WC paper was also gone. I selected both via the account, edited them again, changed the stars and reactivated them - and now they seem to be visible again.

(Machine translation)

smartcoyote

Probably another technical problem... The new website has been a permanent construction site and full of teething troubles since it first went live...

(Machine translation)

Nachtspalter

smartcoyote

Probably another technical problem... The new website has been a permanent construction site and full of teething troubles since it first went live...

(Machine translation)

However, this is not about migros.ch, but about the Migipedia environment.

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Federwolke

Nachtspalter

However, this is not about migros.ch, but about the Migipedia environment.

(Machine translation)

Yes, pretty much nothing is working today. Calling up items for reviews: "Error, try again later." Your 3 favorites - they often end up in your basket: Haha, two items bought yesterday for the first time, the third field is empty. Next attempt 3 favorites: 1 item bought yesterday for the first time, the other two were bought ages ago, so they can't end up "often in my basket". The same items are suggested under "Your 3 friends" as under 3 favorites. Of course, the item I would like to rate does not appear and cannot be searched for because - guess what: error, try again later. Well then, bye, wake me up when the site is working again.

(Machine translation)

Nachtspalter

Federwolke

Yes, pretty much nothing is working today. Calling up items for reviews: "Error, try again later." Your 3 favorites - they often end up in your basket: Haha, two items bought yesterday for the first time, the third field is empty. Next attempt 3 favorites: 1 item bought yesterday for the first time, the other two were bought ages ago, so they can't end up "often in my basket". The same items are suggested under "Your 3 friends" as under 3 favorites. Of course, the item I would like to rate does not appear and cannot be searched for because - guess what: error, try again later. Well then, bye, wake me up when the site is working again.

(Machine translation)

Yes, these 3 tiles are absolutely ridiculous. 3 favorites, 3 most purchased and something else. None of that is true. For me, they've now been replaced by YOUR 3 SUGGESTIONS, YOUR 3 IN CONVERSATION and YOUR 3 ACTIONS, all of which show products that I've never bought before. It's probably because I only go to Migros three times a year - for small purchases.

(Machine translation)

smartcoyote

Nachtspalter

However, this is not about migros.ch, but about the Migipedia environment.

(Machine translation)

It doesn't matter whether it's Migipedia or migros.ch or the app, I have the feeling that nothing has worked since the new website...

(Machine translation)

Philipp_Migros

Good evening everyone Please excuse me for only getting back to you now. The search for answers to your questions and assumptions has unfortunately taken a little more time. I think it's important to make a few distinctions here. As I have read in the forum, not everyone is happy about the new Migros.ch site. And yes, there are still adjustments to be made, which the responsible teams are also working on. However, linking this to Migipedia is not correct. The most important thing, and what I was able to establish at the weekend, is that we do not delete bad reviews. No, we don't do that. We delete what violates the rules of the game or what you rightly report to us. According to our analyses, there are two reasons why product detail pages on which you have left (possibly bad) reviews are no longer accessible: the product is no longer available onlineYou can still see the review in your profile, but the product is no longer available in the product catalog. This may be the case temporarily or permanently. Failures of certain systems, such as the product information systemOn Migipedia, we have not directly stored the more than 60,000 products of the supermarket and specialist stores. We obtain them via an interface that is linked to the product information system. The search also uses this. And yes, this interface has already worked more reliably. However, our specialists are working on fixing the problem. Finally, I would like to thank you for your patience and apologise for the occasional bumps over the last few days. Kind regards Philipp

(Machine translation)

Negative Produktbewertungen nicht mehr erreichbar?

All replies (12)

All replies (12)