Over the last few weeks, some of you have seen the Twint QR code on our payment terminals. This pilot has been a success. You can now pay directly with the Twint app at the payment terminals in our Migros stores and Migros partners. Of course, Twint can still be used via the Migros app.



We have put together a few important questions and answers for you.



How and where can I pay with Twint at Migros?



Twint QR code via the payment terminal: That's new! At the checkout, either select cashless payment on the subito self-service system or tell the checkout staff. A QR code is now visible on the card terminal, which can be easily scanned with the Twint app. Depending on the amount, confirmation is still required in the Twint app.

Online stores: Twint is accepted online as a means of payment in the six Migros specialist stores (Melectronics, SportXX, Do it & Garden, Micasa, Bikeworld, Interio). Simply select Twint during the payment process. Here, too, payment is made via the QR code.

Migros app: You have been able to pay with Twint via the Migros app since 2018.



Why are we now using Twint at the payment terminal, even though the option is already available in the Migros app?



We are responding to various customer requests. Twint has become the payment method with the most transactions within the Migros app in just five months, and we want to give our customers payment options that are as easy to use and inexpensive as possible. Over one million people are registered with Twint throughout Switzerland and we want to give them the opportunity to use Twint easily with us. Of course, Twint can still be used via the Migros app.



And why doesn't Migros use the Twint beacon?



Instead of having to set up an additional device for Twint payments (a so-called "beacon") as before, all we need to do now is update the terminal software and configure the checkout and backend systems accordingly - and the payment terminals are ready for all Twint customers. This allows us to integrate Twint into the existing infrastructure at no additional cost to customers and, as we offer WLAN in the branches, we can offer the fast and secure QR code payment method everywhere. We therefore do not need to use beacon technology.



Can I store my Cumulus card in the Twint app?



At the moment it is not possible to store the Cumulus card, but we are currently looking into the feasibility of this.



What is Twint anyway?



Twint is digital cash, so to speak. You can download the app to your smartphone and pay when shopping, in restaurants, at vending machines and online. You can also easily send money back and forth between friends and family.
The Swiss solution is convenient and secure and over a million people in Switzerland already use it.



Does my bank offer Twint?



There are now so many banks participating in Twint that we can't list them all here. You can find all the information about the participating banks on the Twint website. And if your bank is not participating, there is the standard Twint app with prepaid function.



Just try it out the next time you go shopping, it's really quick and convenient.

We look forward to hearing your feedback. Have you already used Twint at Migros and what are your experiences with it?