We can no longer find a Super Spiralburg( all stars action)

Lunaro · 2020-12-05T14:12:06.683Z

My daughter wants the super spiral castle (normal price 199.-) from the migro promotion for Christmas. We wanted to get it today 5.12.2020 because the special marbles are only available today. Not only did we only get 1 marble! And had to fight to get the others. NO, we also didn't get any marble run, because they are all sold out :-( We were in Basel (several branches), Pratteln, Rheinfelden, Möhlin and phoned Spreitenbach (2 Migros) We are very disappointed. My daughter is sad and doesn't want anything more for Christmas. I wonder how many were in stock! Do you know where I can still get 1?

wussaaaaa

There are lots of marble runs on the shelves in Wohlen AG. I bought them for my daughters 2 days ago.

(Machine translation)

Lunaro

wussaaaaa

There are lots of marble runs on the shelves in Wohlen AG. I bought them for my daughters 2 days ago.

(Machine translation)

Ok thanks will try it on Monday 😃

(Machine translation)

Lunaro

Ok thanks will try it on Monday 😃

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In Wohlen AG, it also does not☹

(Machine translation)

wussaaaaa

Lunaro

In Wohlen AG, it also does not☹

(Machine translation)

hmmm... That's really strange, as there were at least 5 left on the shelf on Saturday. At best, have a look at Galaxus https://www.galaxus.ch/search?q=quadrilia&utm_source=digitec.ch&utm_medium=search-referral-button&utm_content=searchterm-quadrilia

(Machine translation)

Lunaro

wussaaaaa

hmmm... That's really strange, as there were at least 5 left on the shelf on Saturday. At best, have a look at Galaxus https://www.galaxus.ch/search?q=quadrilia&utm_source=digitec.ch&utm_medium=search-referral-button&utm_content=searchterm-quadrilia

(Machine translation)

I called the hotline and they are sold out in Migros throughout Switzerland (collection campaign)

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Cumulus-Infoline

Hello Lunaro For reasons of sustainability, we try to make the calculation for our promotion as accurate as possible. The demand for the Hape Quadrilla Super Spiral Castle has exceeded our expectations and unfortunately we no longer have any goods in stock. However, as part of the Migros All Stars promotion, we are offering a total of 6 different Hape Quadrilla marble runs. We hope you will find an exciting alternative among the remaining 5 models and can continue to enjoy the marble fun with the whole family. Best regards Sofia

(Machine translation)

GarfieldKlon

I'm pretty angry too, it's the same here in our neighborhood! The Spiralburg is not available anywhere. Only the small stuff that's just not worth buying, especially if you don't have anything else! How about more official communication so that not everyone who's interested has to go to the stores or make phone inquiries everywhere? Or extend the promotion and get hold of even more spiral castles? Migros has pretty much failed with this promotion. It's nothing new that marble runs are popular with young and old. Especially as the last collection campaigns for children were just (plastic) scrap that could be disposed of afterwards. Or a really crazy idea, ask Galaxus? After all, it's your subsidiary (where the price of the Spiralburg has risen from 97 to 125 since the Migros campaign). A rogue who thinks evil...)

(Machine translation)

Lunaro

GarfieldKlon

I'm pretty angry too, it's the same here in our neighborhood! The Spiralburg is not available anywhere. Only the small stuff that's just not worth buying, especially if you don't have anything else! How about more official communication so that not everyone who's interested has to go to the stores or make phone inquiries everywhere? Or extend the promotion and get hold of even more spiral castles? Migros has pretty much failed with this promotion. It's nothing new that marble runs are popular with young and old. Especially as the last collection campaigns for children were just (plastic) scrap that could be disposed of afterwards. Or a really crazy idea, ask Galaxus? After all, it's your subsidiary (where the price of the Spiralburg has risen from 97 to 125 since the Migros campaign). A rogue who thinks evil...)

(Machine translation)

I agree with you. I called the hotline and they said, among other things, that I should get them at Galaxus. Funnily enough, the price there has gone up from 80 to 125

(Machine translation)

GarfieldKlon

Lunaro

I agree with you. I called the hotline and they said, among other things, that I should get them at Galaxus. Funnily enough, the price there has gone up from 80 to 125

(Machine translation)

It would be customer-friendly to team up with Galaxus and offer the Spiralburgen at a discount in exchange for the full cards and then you just pay your subsidiary the difference. But simply telling the customer to buy them at Galaxus (for 55.- more than at Migros) is a cheek and makes me seriously think about avoiding Migros in the future.

(Machine translation)

mimber

Cumulus-Infoline

Hello Lunaro For reasons of sustainability, we try to make the calculation for our promotion as accurate as possible. The demand for the Hape Quadrilla Super Spiral Castle has exceeded our expectations and unfortunately we no longer have any goods in stock. However, as part of the Migros All Stars promotion, we are offering a total of 6 different Hape Quadrilla marble runs. We hope you will find an exciting alternative among the remaining 5 models and can continue to enjoy the marble fun with the whole family. Best regards Sofia

(Machine translation)

Dear Migros, please don't hide behind reasons of sustainability... That's really not on. It's high time for official information on how to get the SuperStar marbles that couldn't be allocated on Saturday as promised. You also need to think about how to get the Quadrilla tracks that you want - you could extend the promotion, for example, or give a voucher for these tracks so that you can pick them up at a later date when they are available again.

(Machine translation)

Wir finden keine Super Spiralburg mehr( all stars aktion)

All replies (18)

All replies (18)