The constant logging in is really very tedious. Especially on the smartphone. When will the problem be fixed?
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All replies (20)
4 years ago
Sebastian_Migros
4 years ago
Hi @indios We are working on it, but as you have correctly recognized, the problem is still not solved. A tip from us: Do not call up the pages "Voting" and "Tryvertising" on the mobile, then it won't knock you out. Best regards Sebastian
I still have to log in all the time. When will the problem be solved?
4 years ago
indios
4 years ago
I still have to log in all the time. When will the problem be solved?
Hi @indios I'll ask again in a moment. I'll get back to you. Sebi
4 years ago
Sebastian_Migros
4 years ago
Hi @indios I'll ask again in a moment. I'll get back to you. Sebi
Hi @Indios Actually, the problem should be solved. What kind of device and browser are you using? Lg. Sebi
4 years ago
Edited
Sebastian_Migros
4 years ago
Hi @Indios Actually, the problem should be solved. What kind of device and browser are you using? Lg. Sebi
Iphone. Only happens with cell phones
4 years ago
Sebastian_Migros
4 years ago
Hi @Indios Actually, the problem should be solved. What kind of device and browser are you using? Lg. Sebi
...no it is not... 🤔 ...on iPhone, iPad Air, iPad Pro (Firefox, Safari, Chrome, DuckDuckGo)
4 years ago
Frederica
4 years ago
...no it is not... 🤔 ...on iPhone, iPad Air, iPad Pro (Firefox, Safari, Chrome, DuckDuckGo)
Hello everyone We have now fixed the problem and the login difficulties should now be solved. Can you try again when you get a chance and let us know if it works? Best regards Sebastian
4 years ago
Sebastian_Migros
4 years ago
Hello everyone We have now fixed the problem and the login difficulties should now be solved. Can you try again when you get a chance and let us know if it works? Best regards Sebastian
The problem still exists. Just today I had to log in twice at home and twice away.
4 years ago
Sebastian_Migros
4 years ago
Hello everyone We have now fixed the problem and the login difficulties should now be solved. Can you try again when you get a chance and let us know if it works? Best regards Sebastian
And today already again.
4 years ago
indios
4 years ago
And today already again.
Hi @indios Are you perhaps surfing in private mode: https://support.apple.com/de-de/HT203036. Private tabs do not have access to login information stored in other tabs in the browser. There are also settings that block cookies: https://support.apple.com/de-ch/HT201265. I think it makes sense for you to check this. best regards Sebastian
4 years ago
Sebastian_Migros
4 years ago
Hi @indios Are you perhaps surfing in private mode: https://support.apple.com/de-de/HT203036. Private tabs do not have access to login information stored in other tabs in the browser. There are also settings that block cookies: https://support.apple.com/de-ch/HT201265. I think it makes sense for you to check this. best regards Sebastian
Private mode? No, I wouldn't even know how to do that. I'm on the net as normal. And it only happens on my cell phone. When I'm out of the house, but also when I'm here.