I was shocked to discover the "New fragrance" sticker on the refill pack of my favorite shower gel "PHbalance"... I have been using this shower gel since I was a child and the fragrance is the "epitome" of cleanliness for me. I even had to deliver some refill bottles abroad because friends and acquaintances also found this subtle fragrance so pleasant and the shower gel cleansed without drying out the skin...
Unfortunately, the new fragrance is awful and very unpleasant, so I can't use the new shower gel... Now, for better or worse, I'll have to look for another shower gel with a scent I don't dislike...
A real shame - because creating a new product doesn't always mean an improvement...
Maybe more people will be like me...
All replies (17)

Guest
Hello MaSiMa and DenkBlokade
Thank you very much for your feedback.
The mild, hypoallergenic products from pH balance have been an integral part of the Migros cosmetics shelves for more than 30 years and are very popular with people with sensitive skin.
Migros considers it its duty to continuously adapt its products to the latest scientific developments. The pH balance products have recently undergone such a revision. The fragrance of the shower gel is now fresher and slightly more feminine, but still unisex and very light. (Incidentally, the fragrance of the deodorants has remained unchanged).
The new fragrance was tested in a large-scale consumer test and the majority of consumers found it to be very good and in keeping with the line.
We are sorry that the new fragrance does not meet your expectations. It is a fact that fragrances are always a matter of taste and are perceived very differently from person to person.
Best regards,
Sabine, Migipedia team
See also media release on the topic: http://www.migros.ch/de/medieninformationen/medien/aktuelle-meldungen-2011/15-12-2011.html

Guest
So for us it's also completely incomprehensible that you change something in a popular product, and then something as important as the fragrance.
If you want to use new fragrances, you can do that with a new product.
We now have to look for something new again. Unfortunately, this fragrance makes me sick (no kidding). :o(
Greetings
Out of the same need, I tried a bottle of I am pure sensitive. Unfortunately, the fragrance is anything but pure sensitive. It smells rather harsh and pungent like a cleaning agent or something similar.
I would like a shower gel with a mild, unobtrusive fragrance.
Does anyone have any tips?

Guest
If only I had known about it beforehand. Then I would have bought a ten-year supply. The new smell is far too sweet and very pungent. At Steinfels (Maga) they also tried to persuade me of the consumer opinion, then they came up with environmental reasons.
So Migros, if you still have old stocks somewhere, please let me know, I'll even drive to Ticino for them.
Hello Jackobli
We asked the cooperatives for you. The old fragrance is already sold out everywhere. Of course, we hope that you can still make friends with the new fragrance or find a suitable alternative from us!
Best regards
Daniel, Migipedia team

Guest
Dear Daniel
Thanks for the clarifications. I didn't expect it to be like this!
I try to get used to the smell every day. I can't, it really is far too penetrating. I will probably return the unused pack (I always buy a "larger" supply) and look for something odorless from the competition or in the pharmacy.

Guest
Hello Migros
I had a lot of supplies and needed new phbalance cream. And I've been in shock for days! No, the new fragrance doesn't work at all. No way. Who thought of this and put it into practice?
Is it really true that Mibelle AG is letting us all down? A loyal customer since around 1995, and now this. This new, strong smell is supposed to sell well?
Is there any chance that Migros will change its mind and put these extremely discreet products back on the shelves? I don't think so. But if they did, I would immediately buy a 10-year supply.
I am very disappointed with Migros. Now I have to spend 100s of francs to find a cream as discreet as the tried and tested phbalance. I've already tried everything else in Migros (loyal customer, as I said) and left a lot of money lying around, but found nothing. Now I have to look at the competition and spend another 100s of francs.
Unbelievable. But what the heck, I rarely go to Migros anyway, now probably even less. What a shame.
But I can't really imagine Mibelle AG not continuing to produce this product. Perhaps for another supermarket, under a different name? I would be willing to pay a lot for this information, because I can't test dozens of products from various suppliers and I don't have that much time - my old phbalance reserves are coming to an end.
Thanks in advance for any helpful information.
Unfortunately, that's the way it is! You use the same deodorant for years and then it says "improved formula" and you can no longer use it! Unfortunately, this is the case with many cosmetic products. Or even worse, the Migros product is taken out of the range and replaced by a branded article. (Nivea, Rexona, Axe, Dove etc.) If I wanted to buy these products, I could buy them at the Coop or anywhere else!

Guest
I bought Achillea Douche from the CH pharmacies (larger pharmacies) as a shower gel. Unfortunately, it is not quite as effective (thinner), but has a very mild, pleasant smell. Unfortunately, the price is not quite as mild either!
I first bought the Sibonet from Coop because I use it as hand soap. But the Sibonet Douche was even worse than the new Migros Balance.