Dear Migros team
Some stores have installed new checkout systems at the attended checkouts. I think they're great because you can now see all the items/promotions etc. that have been scanned.
But when you scan the Cumulus card, it only shows very briefly that the Cumulus card has been scanned, after which the customer can no longer see it.
It would be great if you could see a picture or something that shows that the Cumulus card has been captured.
Even the digital vouchers that have been activated are not visible to the customer.
Wouldn't it be technically possible for customers to see all these things? Then you could also see the activated/digital vouchers and you wouldn't have to ask, or the staff would occasionally mention that you have activated vouchers digitally.
It would be great if that were possible.
All replies (14)
Hello MaB26
Thank you very much for all your ideas!
Unfortunately, I don't know which of them can be implemented, but I'll be happy to pass everything on to our health insurance experts, who will certainly be pleased to hear your suggestions.
Best regards
Kathrin
Dear Kathrin
Thank you very much for the quick reply and for forwarding it.
Let's see if my suggestions can be implemented......?
Best regards....
Hello again MaB26
I have an additional question: does this actually concern attended checkouts or the self-scanning checkouts?
You write later about information you want to see as a customer. But I don't quite understand the connection if it's about an attended checkout?
Sincerely
Kathrin
Dear Kathrin
Yes, it's about the attended checkouts. As a NEW customer, you can see the scanned items on a screen. In the past you couldn't see this, there was only a very small display. So I thought that since these screens are NEW (not yet in all stores), the system would certainly be able to display the digital receipts and the Cumulus card for us customers at the end.
In the past (with the old system) you couldn't see much, not even the receipts, but as it is a NEW system with these larger screens, I thought that these/my ideas would be a good addition.
Best regards
I've never noticed these new screens before. Where are they already available in Zurich and the surrounding area?
Good morning @MaB26
Thank you for your additions, I haven't paid that much attention to the cash registers yet, but I'll be happy to pass on your questions and get back to you as soon as I've been able to find out more.
@AlMiDeCoLi In this context, I'll also find out where there are such checkouts in Zurich and the surrounding area.
Have a nice day
Kathrin
I am joining this thread with another, similar question:
At many Subito payment stations (e.g. in Zurich at the main station), the previous touchscreen monitors, which were perhaps only a few years old and in my view flawless, have been replaced by new ones. (Visible difference: the old ones had a beige and white frame, the new ones have a black one). Why this replacement, is there a hidden advantage?
@AlMiDeCoLiWasnot. It's about scanners, i.e. the handheld devices, not the screens at payment stations at the exit.