MM and MMM

MM und MMM

Guest

What "policy" is Migros pursuing, do they no longer want peripheral regions? I'm very disappointed that more and more good products are disappearing from the shelves of a very large supermarket, sometimes with flimsy information, like it just didn't work or it was ordered that way by the head office, yesterday I wanted to buy this here https://produkte.migros.ch/alnatura-chai-tee and couldn't find it anymore. I asked the staff, the lady was very nice and tried to help, unfortunately without success, so I asked the supervisor, who was apparently in a bad mood and told me to go to the nearest MMM (which is over 20 km away, by the way). What's the point, if I do that it will cost me a good 30 euros by train and bus and I'm in a wheelchair which makes it even more difficult for me to get there and I don't have anyone I can ask to go there.

Isn't that customer-friendly?

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Alnatura Chai Tee

4.5

All replies (20)

Frederica

Good evening@deactivated user

The M-Classic pasta fine art. no. 1040.503, 500 g, is no longer produced.

Best regards

Frederica

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globinli

@deactivated user

It's the same with us: one MM, but the range is getting lousier and lousier. It's probably just the strategy. It's just bad when something is added by chance, but is removed after just one month. Due to a lack of demand. Yes, you just have to place the stuff a little more prominently. But I've long since got used to it. I no longer expect anything special in our MM :-) So I don't have to be annoyed.

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Federwolke

Migros put it like this when it was cutting its product range a few years ago: We don't want to overwhelm customers with too much choice. This is either blatantly honest (we think our customers are too stupid to buy what suits them), or a stupid excuse to save on logistics and personnel costs (just like the standard answer that space is limited, but everything is always available in rows of three or you have to stock 5 different Pelati brands in your range "because the customer is price-sensitive" - although the prices often only vary by 5 centimes). What annoys me most is when tried-and-tested products with a good price-performance ratio are thrown out for super-expensive hip items, as happened recently with the 0.5 l Choco drink. At least they have responded to the numerous customer protests, even if only in the larger stores. But such examples show that Migros is increasingly abandoning its basic philosophy. Some customers are also saying goodbye, but the big M can obviously afford it...

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globinli

It is also possible to specifically control that something is no longer purchased. Example: Perldor Spritz.

At first it was available in the large bottle, but only in selected stores. You may have been lucky enough to find this product in your own Migros at Christmas time. Then it was finished again. I only got the product in the neighboring community or at my parents' Migros.

Then the large bottle was reduced to 3 small bottles. Same price, but completely unusable for a party. You would have had to dispose of dozens of glass bottles.

At some point, our MM actually had these small bottles too. But I only discovered them by chance as nothing was on display. I immediately stocked up on them. After a month, they were no longer available - it hadn't worked! Of course, if I put something where nobody can see it, nobody will buy it.

Then, a few weeks ago, my mother made an "emergency call": the product was sold out. She had just stocked up on the leftovers.

Well, that's an easy way to control product demand. Only offer it in individual stores and then be surprised that it doesn't sell :-(

But then, nothing surprises me anymore. But it's not just us customers who are noticing that Migros has fewer and fewer products. The employees don't like it either.

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Federwolke

Another good example of the "Migros is doing away with itself" that I have often mentioned: when the Casa Giuliana pizzas (Nestle products) were added to the range, I had a bad feeling. And now the Finizza Verdura is no longer available in any store, so it is being removed from the range (logically, there is no space for it now). Not that the new pizza isn't also enjoyable, but:

Finizza Verdura: Fr. 4.40
Giuliana Verdura: Fr. 5.20
Any more questions?

And don't tell me about the Alnatura Pizza Vegetale (Fr. 3.70). A typical German pizza with Edam cheese instead of mozzarella and a combination of vegetables that has absolutely nothing to do with Mediterranean cuisine.

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Guest

@Frederica
Thank you, I know that the "Nudeln fein" unfortunately no longer exists, even with the flimsy reason (it just didn't work).
When will the people in charge realize that they're missing out on the customer?

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Guest

2 years and it hasn't improved. 😒 😞 😔

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Guest

Bodenseeknusperli

It's just that you're reporting here with a new profile😉😉😉↵↵But yes, you're right, and the last post by Federwolke, which shows how the policy of pushing out own brands was exactly the same back then as it is today, is frightening. New "big external names" in, in-house production out.

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It's not about whether someone signs up, it's about what Migros is doing and if you just look at the last few months, sorry folks but Migros is "gradually" getting rid of itself bit by bit, it's a pity it used to be Migros' child, which can be found more and more in other stores.

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Traberli

Bodenseeknusperli

Last week we didn't go to Migros at all to do the weekly shop, and you have to admit it: Migros is really becoming very replaceable (but there are still a few things you still like to pick up at Migros)

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I feel the same way more and more. 😢

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Yoliboli

Hello I buy what I consider to be the very finest chai at Clarolädeli. Open (not bags) in a round cardboard tin. Very economical and not expensive! Maybe there's a Claro near you?

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