Migros customers are now DIEBE!!! Saulade!

Migros Kunden sind neu DIEBE!! Saulade!

It's an outrageous impertinence! Just because the stupid self-checkout machine doesn't scan my goods, I'm a thief! Even with a customer who doesn't even leave the store? You know what you orange farmers! I'd rather go to the Coop than let you take the piss! Why don't you introduce the same self-checkout devices that I use abroad and notify me if an item is scanned incorrectly? It's better to catch thieves and not honest customers! The Federal Court sends its regards! Soon you can replace all the machines, you idiots!

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All replies (13)

stecki

Really now? Because you're too stupid to check your scanned items, Migros is to blame? Have fun at the Coop, hope you get caught there too if you don't pay.

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Tinu77

The problem is behind the scanner and not in front of it - everything works perfectly for me. And the staff were always on hand if a product could not be scanned correctly.

Moreover, I would be ashamed to use such language.

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likebeach

Oh you're stupid, it's about being treated like a criminal if you've overlooked a few francs! The staff could just offer to pay for the goods and be done with it. Instead of putting you in a room and harassing the customer! Hello Migros customers are honest customers and I would pay for it the next day! Not everyone does it on purpose!

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Imperator

As Tinu77 suspects, the problem is probably really behind the scanner?
To call everyone who has already replied here stupid is, in my opinion, beneath the pale!
Men can, despite everything, exercise decency!
In the event of such an unpleasant incident, you can clearly explain to the staff what has happened, if the sales clerk doesn't want to listen, ask the store manager immediately and explain it to him?
Otherwise, ask the police, maybe even yourself? Or ask the lawyer/legal protection to call?
So choose your words better!

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likebeach

Not in the mood!!! I'M SAD!!!

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MigrosWiesel

Given the way you express yourself, I'm not really surprised by the actions of the staff...

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Guest

In the past, words like that would get you punched in the head and nowadays you need a lawyer. Where have we come to? (I don't think there is a child behind these words for whom the word decency is "still" a foreign word).

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likebeach

It's a stupid system. And they're sticking to the compensation! Which goes all the way to the Federal Court (in my case) I'm not an idiot who continues to pay for things that are legally demanded. Just because you are a billion-dollar monopoly company, you can't just eat the small fish in the shark tank. Remember, you never got my grandmother's land either! And we are heirs!

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stecki

When you shop in a supermarket, you are responsible for paying for all the goods when you leave. If you are caught, you are a thief and you will have to pay a handling fee. Period. So I think this system is absolutely fine and anyone who sticks to it has nothing to fear. It's the same with fare evasion, you don't simply "forget" to buy a ticket or that your travelcard has expired.

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Guest

>Please introduce the same self-checkout devices that I use abroad
> and notify me if an item is scanned incorrectly
As a cross-border commuter who also regularly shops in France, I can only say - PLEASE DO NOT!
To explain to everyone else, in France Carrefour, for example, has self-scanning devices with a scale as a tray for the scanned items, which is supposed to recognize whether an item placed there has actually been scanned beforehand and whether the correct item (approximate weight matches) has also been scanned. This may sound great in theory, but in practice it is very impractical:

You can't bag the items straight away, because as soon as you put the bag in the tray there's an immediate error because the weight has been changed without anything having been scanned.
As the size of the compartments is limited and the self-scan stations are bulkier, they cannot be used with shopping carts but only with shopping baskets.
Hardly a purchase goes by without the scales reporting an unfounded error at least once. Sometimes you can reset it by taking the product out and putting it back in, if not, an employee has to do it in the service menu. This happens to me about every 2-3 purchases.

The Migros stations in Switzerland are much less problematic. Even more practical, of course, is "Subito", the handheld scanners where this is possible.
It's rare that you forget something, after all you can see the list and hear the beeps when the scan is successful, but it can happen. It happened to a friend of mine once during a checkout, he forgot an item worth around CHF 2 on a CHF 100 purchase. It was no problem, he was allowed to pay extra and that was that. If he had had 3 items and had "forgotten" one of them, it might have been different. Maybe the people in charge at your Migros were just having a bad day. In any case, it looks as if there is a certain amount of discretion.

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