Migipedia stopped working on the Apple desktop computer a few days ago. I can only create topics via iOS Mobile. The same applies to the online store Doit and Garden, where orders can no longer be placed via the desktop Apple.
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All replies (11)
Hi Loxiran Thanks for opening the topic. I have just opened a theme with my Mac as a test (using Google Chrome). This was possible without any problems. I am not aware that we had any technical problems over the weekend, but this can never be completely ruled out. Are you still experiencing problems? If so, please send an email to community@mgb.ch and describe the errors in as much detail as possible. Ideally, you should also send us screenshots and information about your computer (operating system, browser version, etc.). Many thanks & best regards, Marc
Marc_Migros
Hi Loxiran Thanks for opening the topic. I have just opened a theme with my Mac as a test (using Google Chrome). This was possible without any problems. I am not aware that we had any technical problems over the weekend, but this can never be completely ruled out. Are you still experiencing problems? If so, please send an email to community@mgb.ch and describe the errors in as much detail as possible. Ideally, you should also send us screenshots and information about your computer (operating system, browser version, etc.). Many thanks & best regards, Marc
Hello @Marc_Migros Thank you very much, at the moment the "Reply button" seems to be working again. The delivery option can also be selected again on DO-IT+Garden Online. This did not work for a few days. Now it's working again, so I'll wait and see. LG Loxiran
Marc_Migros
Hi Loxiran Thanks for opening the topic. I have just opened a theme with my Mac as a test (using Google Chrome). This was possible without any problems. I am not aware that we had any technical problems over the weekend, but this can never be completely ruled out. Are you still experiencing problems? If so, please send an email to community@mgb.ch and describe the errors in as much detail as possible. Ideally, you should also send us screenshots and information about your computer (operating system, browser version, etc.). Many thanks & best regards, Marc
Hello, I also have this problem
Lalle
Hello, I also have this problem
Hi Lalle Could you tell us which browser and operating system you used? Best regards, Sarah
Sarah_Migros
Hi Lalle Could you tell us which browser and operating system you used? Best regards, Sarah
Hi I have Safari as my browser and iOS Mac as my operating system... my order went in December so it must be with them that it's not working now
Lalle
Hi I have Safari as my browser and iOS Mac as my operating system... my order went in December so it must be with them that it's not working now
Hello Lalle, thank you for your answer. Have we understood the problem correctly? You can't open new discussions in the forum on your desktop Apple device (not on your smartphone)? Could you please tell us the exact version of the operating system? You can find this via the Apple menu at the top left -> About this Mac. We also need the exact operating system of the browser (open Safari, Menu Safari -> About "Safari"). Do you also select a category when opening? Best regards, Ailina
Ailina_Migros
Hello Lalle, thank you for your answer. Have we understood the problem correctly? You can't open new discussions in the forum on your desktop Apple device (not on your smartphone)? Could you please tell us the exact version of the operating system? You can find this via the Apple menu at the top left -> About this Mac. We also need the exact operating system of the browser (open Safari, Menu Safari -> About "Safari"). Do you also select a category when opening? Best regards, Ailina
No, it's not about opening discussions, but about orders that you can no longer place and you must know what you have started this year.in December I could still order a feed house from them, but that is no longer possible...
Lalle
No, it's not about opening discussions, but about orders that you can no longer place and you must know what you have started this year.in December I could still order a feed house from them, but that is no longer possible...
Hello Lalle, thank you for your reply. You are welcome to contact Do It + Garden customer service directly via this contact form: https://www.doitgarden.ch/de/cp/contactFormPage. Best regards, Ailina
Ailina_Migros
Hello Lalle, thank you for your reply. You are welcome to contact Do It + Garden customer service directly via this contact form: https://www.doitgarden.ch/de/cp/contactFormPage. Best regards, Ailina
I had already contacted customer service and they only said that I should order via life-chat but the actual problem that other customers also have is not being solved
Lalle
I had already contacted customer service and they only said that I should order via life-chat but the actual problem that other customers also have is not being solved
Hello Lalle, thank you for your reply. I have asked customer service to contact you again directly by email and look into the problem. Best regards, Ailina