Dear Migros,
even though this thread already existed, I still can't understand your reasons for delisting:
"
Thank you for your comment peha24. With the new Kult Drinks, we also want to bring variety to the range of non-chilled mixed milk drinks. The aim was to get as close as possible to the taste of the ice cream. Based on the feedback and customer demand so far, we are convinced that we have created added value in the milk-based mixed drinks range with this new concept. Unfortunately, space in the range is limited. This means that when a new item is introduced, an existing one has to make way. In this case, we have opted for the 0.5 liter M-Classic Choco Drink. This is still available as a 0.25 liter and a 1 liter version. Best regards, your M-Infoline Team"
was complained about under the 250ml Choco Drink (For questions). That was the answer from Infoline.
Due to demand? If the demand is so high, why has the vanilla drink already been discontinued in this area? I would like to get an honest opinion from you:
Sales 500ml and Choco Bear: What are you selling in the same period e.g. month August 18 to month 17..more?
Are the assortment spaces limited? I found the Chocodrink 250 in a minimum of 8 rows in almost all stores in this area. There is plenty of space in this product range!
Why not place the drink in the chilled section and not take a product out of there?
I bet that the Choco Drink 500ml is one of the strongest products in this area! In addition, Aldi and Lidl both have 250 and 500ml ranges. Both at a very good price. Do you really want all 500ml fans to do their shopping there now?
Why does Migrolino continue to stock the product?
I still think this discontinuation is the biggest mistake Migros has made in recent years (next to the introduction of Dönerbüx).
You can continue to argue as you like, but I still won't be able to logically understand the delisting.
It would have been better to delist a type of Starbucks coffee and list it there than to delist this leading product.
In my opinion, the dairy category manager has done a lot of things wrong in recent years. Migros is acting too slowly in this area (see the protein wave, with the wrong products). Not taking into account trend products such as (light cottage cheese, fake Skyrs).
I am quite honest here and share my opinion with you. If your criticism is not taken into account, I will delete my profile.
Hardly any echo from Migipedier is heard and responded to here (anymore). There are always "standard answers" ....
As a customer, I want Migros to remain a leader, but my input (including that of others) hardly has any influence any more, so I feel compelled to do so.
All replies (16)
Rest of the community: If you also think that this product belongs back, then tell me your opinion.
Only through harsh criticism will Migros/Infoline possibly make a difference.
Is that just me?
@EEnergy, we are sorry that you feel this way. I have passed on your message to the relevant people and hope that we will get a satisfactory answer for you. You will hear from us again. Thank you for your patience and best regards, Tamara
@EEnergy we have just received feedback. We are pleased to inform you that we will be reintroducing the M-Classic Choco Drink 5 dl in the larger Migros stores this fall. The two cult drinks will remain in the range. Kind regards, Luisa
Thanks @Bodenseeknusperli, it's gone. They're giving us a lot to do at the moment... We are trying to remove the spam posts as quickly as possible and block the profiles. Your messages definitely help us to become aware of them more quickly! Thanks for that :)
We are also looking at what we can do technically to prevent the spam threads that have been popping up so frequently.
Best regards and have a nice weekend!
Nina
This is the second post today that has already disappeared while I was still trying to write the message. Thank you @Nina_Migros for being there for us even at the weekend.
There are forums where the first x posts of a new member are only released after moderation. That would be milder than not allowing anyone to post external links for weeks. You can also simply post links in text form, e.g.
bodenseeknusperli(at)migipedia.ch
But it is not a link, it would be written with (dot) and the e-mail address with (at) and (dot). So: info(at)migipedia(dot)ch
That sounds like a good idea @Cinderella1925. It's actually been set up for a while so that new members can't post links. But we seem to be dealing with a new bot here. I don't know enough about it, the technician colleagues are on it, but maybe the release for contributions of new members would be an option, pass it on in any case. :)
@EEnergy
"I am completely honest here and share my opinion with you. If the criticism from you is not taken into account, I am about to delete my profile. Hardly any echo from Migipedier is heard and responded to here (anymore). There are always "standard answers" .... As a customer, I want Migros to remain a leader, but my input (including that of others) hardly has any influence any more, so I feel compelled to do so"
I also always post my honest opinion here in the forum and appreciate it very much when there are others who also express criticism etc. I've also noticed that Migros usually gives standard answers and rarely takes criticism etc. seriously; they usually just placate... I think Migros won't really care if you delete your profile; they might even be happy if you delete your profile, so they have one less critic here in the forum...
I believe that Migros is only interested in customer input to a limited extent, or perhaps not at all; Migros management ultimately decides for itself how it wants to run Migros or what it wants to do to increase sales, etc. ... Whether this calculation works out in the long run remains to be seen. I doubt it, Migros' sales are still in decline at the moment.
Good morning@Nina_Migros
For a few years we had the option, like "Report post" now, to "Flag posts" if you thought it was not according to the guidelines. If two registered users did this, the thread disappeared and ended up internally on some file for review by the appropriate people. I don't remember a post being put up again. Mostly remained in Nirvana. Unfortunately, only a few of the platform visitors were aware of this option.
Best regards
Frederica