Where are the M-Budget pineapples??? Not available in 9500 Wil for a week. Please give them back to us! They are the best! What's going on!
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All replies (18)
At the moment there are no more inquiries about missing products than usual, as popular products have been disappearing from the range for years.
However, a lot has been written on Migipedia recently because it is used like a chat - but it is absolutely unnecessary to write anything back to every post or to repeat an answer that has already been given. You can save yourself statements like "I agree" or "I'm of the same opinion" by giving the corresponding post a Like. The community managers have to read all of this, which of course delays their replies.
Hello @indios, thank you for your question. I apologize for only getting back to you now. I will clarify this with the relevant specialist department and get back to you as soon as possible. Best regards, Luisa
I don't think that a few "I agree" or "I'm of the same opinion" will delay the community managers from replying to posts. The fact that the latter have to read everything is also part of their job... I suspect there are other reasons why replies are not always made immediately (e.g. illness, vacation absence, etc.); I don't know whether the forum is maintained 24 hours a day by the community managers.
@indios and everyone else
Thank you for your patience. I ask for your indulgence. At the moment we're actually a bit busy, so you'll have to wait a little longer for our feedback. We are filtering out urgent requests as best we can and prioritizing them, which additionally extends the processing time for simpler questions. We try to keep the waiting time as short as possible and ask for your understanding and patience.
Regarding the M-Budget pineapple: Due to our product range optimization, we have decided to discontinue the M-Budget pineapple without crown and continue to offer the conventional pineapple, which is the same variety and also comes from Costa Rica and Ecuador. You can look forward to a price reduction on these from next week. You can find the current price reductions in the Migros magazine and here:https://produkte.migros.ch/kampagne/dauerhaft-guenstiger.
Best regards
Tamara
For me, this is not an optimization to remove products that are doing well. And what about the budget galia melon?
Migros is moving very far away from the customer.....schade, no - sad
@indios
I'm sorry you feel that way. We are taking some products out of the range, but the most popular products will be cheaper. We are still offering the Galia melon under M-Budget. Depending on store size and seasonality, it may not be available everywhere.
Dear indios, we will be happy to answer your questions. However, I would ask you to choose one channel per question (Migipedia or contact form or e-mail). This will help us to answer your questions more quickly. Thank you for your understanding and support!
Best wishes and I hope you and everyone else has a great weekend! Tamara