I would like to know why Migros (mElectronic) has recently started using Planzer instead of the post office. I have received several deliveries from Migros, always reliably by post, but this time (a notebook for just under 1000Fr.) it was sent by Planzer. Nothing was delivered on time (midday/early afternoon) and after I waited at home until 18:30h, the delivery day was simply changed. I have had bad experiences with Planzer before with deliveries from other companies and would NOT have ordered from M if I had known this beforehand. If you look at the reviews, I am by no means an isolated case. You may save a few centimes, or someone may get a kick-back, but you will certainly lose customers this way. In any case, I will no longer have anything delivered. I'd rather pay 20 or 50 or 100Fr more than have to wait days for an announced delivery.
I would like to know why Migros (mElectronic) has recently started using Planzer instead of the post office. I have received several deliveries from Migros, always reliably by post, but this time (a notebook for just under 1000Fr.) it was sent by Planzer. Nothing was delivered on time (midday/early afternoon) and after I waited at home until 18:30h, the delivery day was simply changed. I have had bad experiences with Planzer before with deliveries from other companies and would NOT have ordered from M if I had known this beforehand. If you look at the reviews, I am by no means an isolated case. You may save a few centimes, or someone may get a kick-back, but you will certainly lose customers this way. In any case, I will no longer have anything delivered. I'd rather pay 20 or 50 or 100Fr more than have to wait days for an announced delivery.
