Missing blue Cumulus vouchers

fehlende blaue Cumulus-Bons

hello Migipedia team
in my cumulus account i can see which cumulus vouchers i should still have. at the moment there are exactly 10 of them. in practice, however, i "only" have six. i do a quick calculation and realize that i'm missing 4 of them. the special thing is that they are ALL expiring on 31.05.2015 (20.-). as each C-B has a unique number/barcode, i ask you, is it possible for you to send me these vouchers again? preferably electronically. i suspect that a statement has not reached me.
since you know exactly that i have not yet redeemed them and therefore still have some good ones, it should be feasible. or can i print them out again myself?
lg and nice we
markus

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All replies (16)

Guest

Hello hewedroid

Thank you for your feedback. I'll forward your question straight away as I can't answer it off the top of my head.

I'll get back to you as soon as I hear anything.

Have a nice weekend too.

Best regards
Tanja, Migipedia team

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Guest

Hello hewedroid

I have now received answers to your questions:

Unfortunately, it is not possible to forward the 4 vouchers. However, you can redeem them via Cumulus Extra. If you have any questions about this, please contact the Cumulus Infoline directly: https://www.migros.ch/cumulus/de/ueber-cumulus/kontakt.html

They will be able to give you the most detailed explanation of how to proceed.

Best regards
Tanja, Migipedia team

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eglisoft

dear Tanja

thank you very much for your research and answer. it's not what i wanted to hear ;-) but i definitely know now that i can forget about these vouchers.

best regards
markus

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eglisoft

Hi Kevin
Thanks for the tip. I had exactly the same thoughts and experiences as you. I just didn't have the courage to post it here ;-)
The size of the printout is also important. Cumulus vouchers that are too large are not read. But after two or three attempts with the touchscreen staff, it worked perfectly. :-)

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Guest

Many thanks for the information

For me it was like this; go to 80% when printing, then it worked perfectly with the hand scanner.

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moz79

Hello Tanja

How does Migros feel about people generating their own Cumulus barcodes?

Greez

moz

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tickerschweiz

The blue Cumulus vouchers are unique, i.e. they can only be redeemed once, after that it's over!
It is therefore of no use to you if you want to redeem a personal voucher a second time, as the system will reject it with the message "Voucher already redeemed", for example. Even a 2x or 5x bonus coupon is personal and can only be redeemed once.
On the other hand, you have discount coupons for articles that you can redeem several times with a minimum turnover, i.e. you can redeem this coupon again and again per transaction (receipt) - it is important that the printed criteria are always met (10.00 with a minimum turnover of 80.00 etc.).

Greetings
tickerschweiz

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Guest

Hello everyone

Basically, you can easily reorder Cumulus vouchers that you have lost or not received via Cumulus-Infoline. The codes of the old vouchers will then be deactivated so that the vouchers cannot be requested and used more than once.

In principle, we do not support generating your own vouchers - this is also contrary to the Cumulus T&Cs:

According to paragraph 7, Cumulus advantage coupons, which participants receive periodically, are aimed exclusively at the relevant household and may not be resold. Public and mass distribution via digital media is also not permitted. Non-compliance may lead to exclusion from the program.

It is planned to introduce digital vouchers that can then be redeemed via Cumulus card. This should solve the problem of lost or unreceived vouchers.

Kind regards
Tanja

PS: @kevinwitschi We have deleted your message with the description of how to create Cumulus vouchers yourself because we do not support this procedure.

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Alina2007

Hello Tanja,

There is a person on the net (I know his name and address) who still generates these 10x Cumulus vouchers himself and then sells them via Ricardo. In the text he then has this cheeky clause about "reselling is simply not fair and it is even punishable by law" and about "I don't earn anything from selling vouchers: I do it purely for fun...".

Can't you put a stop to people like that?
What does Migros think? I don't think this person works with Migros and has a monopoly or right to these vouchers. How can it be that something like this is allowed?

Greetings and thanks for your feedback,
Alina

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Guest

Hello Alina

Thank you for your message. As mentioned in my answer above, this is of course not allowed and we do not support it.

I will have to discuss with those responsible for the Cumulus vouchers how we want to proceed here.

Thank you for letting us know.

Kind regards

Tanja

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