Cumulus Post/Billing: will you be "penalized" ????

Cumulus Post/Abrechnung: wird man "bestraft" ????

Recently received the "Cumulus-Post" statement. Great! This time it paid off, as I had to make much larger purchases and was able to cleverly use some 2-fold and 5-fold Cumulus multipliers. Blue Cumulus bills worth 70 francs in an envelope were the result of this accounting period.
But now I have to realize that this time my Cumulus mail is missing the yellow vouchers for multiple Cumulus that are generally always enclosed....nanu....what's wrong here? Why am I suddenly not getting them? Are they usually included with every statement? Am I now being punished - according to the motto "...back to the beginning, skip 1 round" - because I had to return a bit more money than the obligatory 5 or 10 Fränkli? Inquiries with various acquaintances have revealed that they all received these two yellow credit vouchers for Cumulus multipliers. Can someone from Migros enlighten me ???? Is there an unwritten penalty limit? Because my friend, who shops for her large family, regularly clears between 40 and 55 francs and she has received the two yellow "Cumulus multipliers" in her Cumulus mail?

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All replies (11)

Frederica

Good morning @MerlijnCH

The fact that no advantage coupons were sent has nothing to do with sales. When I received mail like this, I searched through the > Cumulus FAQ and found the answer to > questions about the advantage coupons, > I didn't receive the coupon for the entire Migros-Supermark range this time, why?

So it's not a big purchase penalty - just a coincidence

Best regards

Frederica

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MerlijnCH

Thank you Frederica for your hint and link.
"I can hear the message, but I don't understand its higher meaning" (...or rather I don't need to understand it)?
What's this nonsense about a "control group"? What is being controlled? Whether consumers who have not received multiple Cumulus vouchers have not redeemed them ????

From a statistical point of view, the evaluation of the consumption behavior of the transparent Migros customer is much more useful, how and when, how and where he redeems his advantage coupons? A real cat's tail biter (smilie missing) and I maintain that Migros is interested in saving money, the term "control group" for this is at best just a mendacious killing argument that you have to laboriously search for in the small print. I would much prefer clean, clear and honest arguments. Especially when the whole cumulus thing is being drummed up so much?

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Mystery1978

@MerlijnCH

You mentioned in the 1st post that you combined 5× with 2× vouchers. Now the question: "Which cooperative are you in that you get "5x" vouchers with the settlement?

I've often been given a certain number of points when I buy something for 120 - 200 or 300 I can't remember exactly. So if you sometimes make big purchases, it's just as worthwhile. Because you can still combine Stamp Fever and 2×, so the bottom line is better.

But 5x Cumulus is no longer available, at least not in my statement. Now there is only 3× Cumulus at Migros Aare in any case and otherwise any minimum amount then you get 300 or don't know more credited.

I hope the information was helpful.

Lg @Mystery1978

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MerlijnCH

Dear Mystery1978

I didn't write that I received the 5-fold vouchers with the statement, but that I was able to cleverly combine 5-fold vouchers with 2-fold vouchers for randomly large purchases.
I don't even remember whether the 5-fold Cumulus was in the statement or whether it was an anniversary or a special day from a Migros. It's just about the fact or question/assumption whether - if you have "cleared" too much - you have to sit out a round of penalties, so to speak, i.e. you don't get the two Cumulus multiple vouchers with the statement. Is that the only reason?
I'm probably also Migros-Aare, as I'm from Bern.

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Guest

@MerlijnCH "It's only about the fact or question/assumption of whether - if you have "cleared" too much - you have to sit out a round of penalties, so to speak, i.e. you don't get the two Cumulus multiple vouchers with the settlement. That's the only reason..."

I also thought about this last time .... :-) ... but no matter - Migros can't always introduce new things without discontinuing old promotions... The main thing is that the Cumulus people have their entertainment and this is only possible through constant changes.

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Cumulus-Infoline

Hi @MerlijnCH.

The two triple coupons that are generally sent with the Cumulus statement are not included with every Cumulus statement.

However, this is purely random and is not measured on the basis of purchases.

It is therefore possible that some people do not receive these two multiple coupons with their statement, while other customers do not receive the coupons until another/additional statement is sent.

Best regards

Elias

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Mystery1978

@MerlijnCH Then I apparently misunderstood your statement. Or how did you mean that in general?

Please formulate the question so that I understand it.

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MerlijnCH

Dear Migros Cumulus-Infoline

What a wonderful stylistic flourish, either something is GENERAL or not?

The sentence should correctly read "The two triple coupons that are sent with the Cumulus statement are NOT GENERALLY included with every Cumulus statement. "

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MerlijnCH

Dear Mysteri1978
My question was correct.
The confusion arose because I was under the assumption that I was GENERALLY entitled to two multiple coupons in the Cumulus statement.
That this is not the case has now been confirmed by the Cumulus-Infoline (albeit confusingly again)?

Long story short: There is NO RIGHT to GENERALLY two multiple coupons in the Cumulus statement!
I got it !?? Roger Over

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Cumulus-Infoline

Thanks for the correction @MerlijnCH! :-)

Best regards

Elias

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