Digital coupons have been around for two months and could eventually replace paper coupons. In my opinion, however, they still have a conceptual weakness - if I have understood everything correctly.
If I have a 5x points coupon, I don't want to use it if I've bought 2 kg of tomatoes. However, if I have activated the coupons, they are automatically used with the next purchase and are therefore invalidated. Now, if I want to buy the tomatoes quickly, I would first have to deactivate my 5x points coupon and then reactivate it before the next purchase, which is too inconvenient.
I plan to start using the digital coupons when I can decide whether to use them at the payment terminal (of course, I don't pay at the traditional checkout) and must/may confirm that the coupon has been validated.
Any opinions on this?
All replies (38)
Dear Tanja
Unfortunately, it is not possible to see which 2x voucher you have redeemed digitally.
For example, we are a large family of 6. Our purchases in Migros are certainly over 100.00 3x/week, sometimes the wife, sometimes I. Almost every time we receive a 2x receipt (and redeem one practically every time we shop.) If we now activate and redeem a 2x receipt in the app, my wife can often no longer redeem the paper receipt the next day. This is because the paper receipt that was not redeemed was the one in my wallet. However, as these do not have a number, they cannot be distinguished from each other. And you can't dispose of the paper vouchers that you have redeemed electronically, as you don't know which one has already been redeemed. So the system is useless!!!!!!!!!!!!!!!!!!!!!!!!!!! My wife often stands at the checkout with 5 paper receipts, 3 of which have already been redeemed electronically, and the cashier has to check through until she finds a valid one.
Change the system! Attach clearly visible receipt numbers!
Very annoyed greetings.
Mathias
Good morning@mgebauer
Sorted by "Newest coupons", these are presented from top left to bottom right.
As there are always two 2x coupons* saved, I activate the last one. After purchasing, I delete the coupon with the oldest date. This has always worked so far.
*I have to activate one coupon once, since then I have two, because I don't release any coupons under Sfr. 100.
Kind regards
Istanbul
Digital coupons in the media: from today's "Zürich West"
Easy shopping?
Thomas HoffmannShopping is actually quite simple. And technology is making it easier and easier. Well, there are a few pitfalls. The first time I try to activate the digital coupons on my cell phone at my local supermarket, I discover that there is no cell phone reception.
The second time I'm smarter and activate the coupons at home: the one for 5x points, the one for 2x points and the one for discounted bananas. So today I get seven times as many points as my purchase is worth. First I pick up a bunch of flowers, then I'm ready to go.
I don't like shopping on Saturdays because of the queues at the checkouts. But the technology at my supermarket makes it bearable: I can scan the wholemeal bread, the natural yoghurt and the quark tart with apricot myself. Salad, mussels and - yes - oven fries to go with it. They are also 50% off.
Past the queues to the payment machine. The scanner in the holder, the customer card pulled out and - huh? The banana coupon has been activated, but it doesn't show the 5-fold and the 2-fold. A friendly lady takes my cell phone, swipes back and forth a bit on the app of my wholesaler, but it's no use. She cancels the payment transaction and I look worriedly at my frozen oven fries. Her advice: I should go to the shopping center and activate the coupons again, she types everything in again at the checkout.
I obey - but can't find the 5x or 2x coupon on my cell phone. Back to the lady. "Ah, then it activated the coupons but didn't display them." I breathe a sigh of relief. But the nice lady has to disappoint me: "The first bill with the 103.40 francs has been canceled." My only option is to pay for the newly entered goods without the discount coupon. "We can't do anything with the digital coupons." She hands me a card with the Internet address and telephone number of the wholesaler. A call would cost 8 centimes per minute.
On the way out, I have a suspicion. I take the receipt for the flowers out of my wallet. The 8.90 francs were worth 5x and 2x points.
Now it's off to customer service, along with the 2 kilos of not-quite-frozen chips. It's very simple: reverse the 7 points for the flowers and book them for the weekend shopping. That's how I imagine it, but "there's nothing we can do". If the coupons are activated, it's enough to have a coffee in the restaurant.
I just buy from the other supermarket. When I pay at the checkout there, I get coupons like I used to in the corner store. I can stick them in a booklet and when a box is full, I get a multiple of my points. It's as simple as that.
It has also happened to me that activated vouchers were not redeemed. Since then, I activate all possible percentage and points vouchers once a week on the computer and keep the multiple vouchers on paper. This allows me to control exactly when I want to use them. The used vouchers are disposed of on site, so there is no risk of confusion. This should also work for several family members and you can still benefit from the promotions.
I now only use the digital coupons and am delighted. The already good Migros app has been upgraded and the handling has been optimized again and again since the launch. Here too, all coupons are activated except for the 2 and 5 compartment coupons, which I activate outside Migros. As my husband also eats at Migros.
An absolute relief
Best regards and dr widmatt
Irene
Yes, that's how it works.
Can I print the digital coupons (I have a 5x points coupon right now)?
And what's supposed to be more practical now? There used to be promotions like this in the Migros magazine: you cut out the voucher, put it on your shopping list or in your wallet and spontaneously decided whether you wanted to redeem it when you made a large purchase. Now you have to be very careful not to activate the voucher too early, lest it be redeemed on a small snack purchase. If you go to the big weekly shop, you have to remember that you have to activate the voucher first, boot up your PC, check your e-mail, log in to M-Connect, search for the Cumulus voucher and activate it...
I hope this doesn't become standard, otherwise it could actually happen that after several decades I'll change my habits and only do my shopping where the prices are permanently reduced and there's no such shenanigans...