Today I am writing on behalf of a couple I know. The following story happened to them at Migros Ostermundigen:

Rolf has Alzheimer's and his only "job" left is to pick up a croissant and the Blick at the local Migros every morning. That's worked out quite well so far. He is also known to the staff.

Now Rolf has accidentally eaten the croissant at the checkout. This is certainly not right. As a result, he was treated like a thief and asked for the 100.

His wife took him to Migros the next day in the hope of resolving the matter, but the staff and store manager were unreasonable. She had to pay the 100 and if it happened again, her husband would be reported to the police.

I can understand that in the hectic rush at the checkout no consideration could be shown. But the next day?

I am shocked by the behavior of the people in question. Rolf is certainly not known to everyone in the store. But some people know him and it is OBVIOUS that he is struggling.

Now his wife can no longer send Rolf to Migros with a clear conscience, as he could be reported to the police if he does it again.

I know their names and addresses and would like to pass them on to Migros so that they can at least apologize to them. And return the 100.

In eager anticipation, a disappointed moz