Wanted: Belherbal Haartonic

FreundDerGutenUX · 2020-10-25T23:31:19.601Z

Dear Migros pleasepleaseplease put it back in the range!!! 2020 is already bad enough!!! For years I had used Bircal Expertise to soothe my scalp - even though I don't have dandruff. Unfortunately the very masculine scent didn't get along with my femininity (me, big fan of 'unisex' scents). When Belherbal released a hair tonic with a herbal scent, I finally felt understood. The scent is neutral and smells like really healthy hair. I was able to convince many friends of the hair tonic principle - but mostly for the one from Belherbal and not Bircal. Why is the product no longer in the range? Dear forum: Do you have any tips on where/which Migros still has it?

M-Infoline

Hello FreundDerGutenUX, thank you for your inquiry and request. Unfortunately, we had to discontinue the Belherbal Hair Tonic as demand was declining. We no longer have any remaining stocks. The only alternative is the Bircal Anti-Dandruff Tonic (item no. 5147.475): https://produkte.migros.ch/bircal-anti-schuppen-tonic Best regards, Richi

(Machine translation)

BIRCAL ANTI DANDR TONIC

4.3

chwzz

M-Infoline

Hello FreundDerGutenUX, thank you for your inquiry and request. Unfortunately, we had to discontinue the Belherbal Hair Tonic as demand was declining. We no longer have any remaining stocks. The only alternative is the Bircal Anti-Dandruff Tonic (item no. 5147.475): https://produkte.migros.ch/bircal-anti-schuppen-tonic Best regards, Richi

(Machine translation)

BIRCAL ANTI DANDR TONIC

4.3

And where has the Bircal Anti-Dandruff Tonic (Art.-No.5147.475) https://produkte.migros.ch/bircal-anti-schuppen-tonic gone? I've been using that for years. Unfortunately, I can no longer find it in the Migros store.

(Machine translation)

BIRCAL ANTI DANDR TONIC

4.3

M-Infoline

chwzz

And where has the Bircal Anti-Dandruff Tonic (Art.-No.5147.475) https://produkte.migros.ch/bircal-anti-schuppen-tonic gone? I've been using that for years. Unfortunately, I can no longer find it in the Migros store.

(Machine translation)

BIRCAL ANTI DANDR TONIC

4.3

Hello chwzz We have removed the Bircal Anti-Dandruff Tonic from our shelves as it had steadily declined in popularity. We regret that we can no longer offer you a much appreciated product. We are constantly revising our existing range and making adjustments where necessary. Kind regards, Angela

(Machine translation)

Magnoliapower

M-Infoline

Hello chwzz We have removed the Bircal Anti-Dandruff Tonic from our shelves as it had steadily declined in popularity. We regret that we can no longer offer you a much appreciated product. We are constantly revising our existing range and making adjustments where necessary. Kind regards, Angela

(Machine translation)

Not that I would have used this tonic, but that's a bad joke now @Migros?↵The Bircal is offered as a replacement 4 months ago, although the customer wrote why she doesn't use that one. ↵And now you're sorting out the replacement too? 🤣🤣🤣🤣🤣 Is it already April 1st?

(Machine translation)

FreundDerGutenUX

M-Infoline

Hello chwzz We have removed the Bircal Anti-Dandruff Tonic from our shelves as it had steadily declined in popularity. We regret that we can no longer offer you a much appreciated product. We are constantly revising our existing range and making adjustments where necessary. Kind regards, Angela

(Machine translation)

Dear Migros, what alternatives are you offering now that the replacement has been removed from the shelves?

(Machine translation)

chwzz

M-Infoline

Hello chwzz We have removed the Bircal Anti-Dandruff Tonic from our shelves as it had steadily declined in popularity. We regret that we can no longer offer you a much appreciated product. We are constantly revising our existing range and making adjustments where necessary. Kind regards, Angela

(Machine translation)

That is a pity. I had been using this product for years and am very satisfied. It's a bit disingenuous that this product was still available to order on store.migros.ch until yesterday, and you have apparently removed it from there as a result of my inquiry. I had not yet sent the order on store.migros.ch because I wanted to wait for your reply and because of the high minimum order amount (100Fr). Will you now dispose of the remaining stock? Is there any way I can buy two more bottles?

(Machine translation)

M-Infoline

chwzz

That is a pity. I had been using this product for years and am very satisfied. It's a bit disingenuous that this product was still available to order on store.migros.ch until yesterday, and you have apparently removed it from there as a result of my inquiry. I had not yet sent the order on store.migros.ch because I wanted to wait for your reply and because of the high minimum order amount (100Fr). Will you now dispose of the remaining stock? Is there any way I can buy two more bottles?

(Machine translation)

Hello chwzz We have no influence on the product range of Migros Online. In this regard, please contact Migros Online directly. You will find the relevant category "Migros Online" under Customer Service, where you can place your request. Kind regards, Angela

(Machine translation)

M-Infoline

FreundDerGutenUX

Dear Migros, what alternatives are you offering now that the replacement has been removed from the shelves?

(Machine translation)

Hello everyone, thank you very much for your messages. Unfortunately, demand for the tonic proved to be very low, which is why we have decided to discontinue offering it. This was also disappointing for us. We therefore no longer have a 1:1 alternative in our range. We have turned our attention to the Bircal shampoos: - https://produkte.migros.ch/bircal-sensitive-shampoo - https://produkte.migros.ch/bircal-anti-schuppen-shampoo These are particularly gentle and soothe dry, irritated and sensitive scalps. Kind regards, Tabea

(Machine translation)

Bircal Sensitive Shampoo

4.4

BIRCAL ANTI DANDRUFF SH

3.9

schwiizer-team

M-Infoline

Hello chwzz We have removed the Bircal Anti-Dandruff Tonic from our shelves as it had steadily declined in popularity. We regret that we can no longer offer you a much appreciated product. We are constantly revising our existing range and making adjustments where necessary. Kind regards, Angela

(Machine translation)

first the following message 6 months ago Unfortunately, we had to discontinue Belherbal Hair Tonic because demand was declining. We no longer have any remaining stocks. The only alternative is the Bircal Anti-Dandruff Tonic (item no. 5147.475): https://produkte.migros.ch/bircal-anti-schuppen-tonic AND now the bircal anti-dandruff tonic is NO LONGER available!

(Machine translation)

BIRCAL ANTI DANDR TONIC

4.3

schwiizer-team

M-Infoline

Hello everyone, thank you very much for your messages. Unfortunately, demand for the tonic proved to be very low, which is why we have decided to discontinue offering it. This was also disappointing for us. We therefore no longer have a 1:1 alternative in our range. We have turned our attention to the Bircal shampoos: - https://produkte.migros.ch/bircal-sensitive-shampoo - https://produkte.migros.ch/bircal-anti-schuppen-shampoo These are particularly gentle and soothe dry, irritated and sensitive scalps. Kind regards, Tabea

(Machine translation)

Bircal Sensitive Shampoo

4.4

BIRCAL ANTI DANDRUFF SH

3.9

i am affected myself and this now 2 times within 6 months ...! without any warnings products are discontinued 2 times in a row! migros has my purchase data thanks to cumulus and could still inform me beforehand that the products will be discontinued and that i can still stock up now... that the alternative product will also be discontinued after 6 months...very very strange and communication towards buyers very very very bad....

(Machine translation)

Gesucht: Belherbal Haartonic

All replies (16)

All replies (16)