Animal Planet Mania - is Migros once again violating competition law? | General | Forum

Animal Planet Mania - is Migros once again violating competition law?

Animal Planet Mania - verstösst die Migros mal wieder gegen das Wettbewerbsgesetz?

Yesterday I saw an advertisement for the latest Migros promotion "Animal Planet Mania" in the Migros app. Apparently, for every CHF 20 spent, the customer receives a sticker sachet containing 4 stickers. If you find the "Golden Sticker" in it, you also win entry to the zoo for four people. So anyone who shops regularly at Migros can look forward to this new competition. And the rest? Well, according to the Competition Act and the equal opportunities described therein, Migros is also obliged to offer free participation. In the corresponding offer you will therefore find a link with which you can register to take part for free. After entering your e-mail address, telephone number and home address, you will immediately receive an e-mail with a link. If you click on this, an order code is generated, which you then have to enter on the telephone keypad when calling the hotline "044 567 14 69". The 22-digit telephone code received should now be entered in the corresponding field in the web form. After a brief validation, you will then be told immediately whether you have won or not. I think all participants will receive this sentence - without exception!

"Unfortunately you didn't win this time. Maybe it will work next time".

That it won't work next time either is not just a guess, but a clear fact. Anyone can test this by simply entering any x number in the code field. You should now receive a message that the number is incorrect. But the number is not even validated and so the above-mentioned sentence always appears, no matter what number you enter. Dear Migros, this is a clear violation of competition law and a SHIT on the customer! The fact that you obviously don't take competition law very seriously is already shown by the two legally binding judgments in the Migros competitions "Mega Win" and "Die Lose sind los!", in both of which Migros was fined and then promised to do better. See: https://www.srf.ch/.../busse-fuer-migros-wegen-megawin...

As a consumer, I find this development by Migros really worrying. Because the question is, of course, where else are customers being ripped off if they are obviously no longer taking gambling so seriously? ?

Kind regards
A disappointed Migros customer

(Machine translation)

All replies (10)

Cinderella1925

Hello @fenum
This hotline has already been used from
https://community.migros.ch/m/Forum-Migipedia/Animal-Planet-Mania/m-p/893716/highlight/true#M45552
has already been discussed.
Actually, you should understand it right away if you read the conditions of participation
https://animalplanetmania.ch/de/termsandconditions
:
"40,000 "Golden Stickers" were randomly distributed in the total number of sticker sachets."
If all 40,000 prizes are hidden in the sachets, the hotline has no more to distribute ?

(Machine translation)

smartcoyote

@fenum

I'm no expert, but otherwise file a complaint with the competition authority (don't know if this is possible or what the exact procedure is) if you have the feeling that things are not going right...

(Machine translation)

pogonox

oh, a disappointed migros customer...

may i ask if you really believed that migros was motivated by altruism or that the management was made up of pure philanthropists?

i can, however, understand what you write about the correctness of the competition.

(Machine translation)

fenum

"may i ask if you really believed that migros was run for altruistic reasons or that the management was made up of pure philanthropists?"

To be honest, no. But the fact that Switzerland's largest retail company needs to rip off its customers so cheaply is thought-provoking.

(Machine translation)

Guest

Hello everyone

For security reasons, it has been decided that the same message will always appear when entering a non-valid code or even a fictitious code:

"Unfortunately you did not win this time. Maybe it will work next time"

This is done so that the algorithm used remains protected from external influences.

However, you can only really win if you enter the correct code that you receive by e-mail.

Of course, free entries have the same chances of winning as participants who have won a sticker.

Best regards and have a nice day.

Sofia

(Machine translation)

smartcoyote

@fenum

You're right, that does indeed make you think a little... But that's the way it is in this world, every company looks out for itself and its turnover...

(Machine translation)

Virginia82

smartcoyote

@fenum

You're right, that does indeed make you think a little... But that's the way it is in this world, every company looks out for itself and its turnover...

(Machine translation)

I had a golden sticker, but it could not be activated. :-(

(Machine translation)

Cinderella1925

Virginia82

I had a golden sticker, but it could not be activated. :-(

(Machine translation)

Hi Virginia, Oh dear, the golden stickers had to be redeemed by October 31 and could be done via email with a photo of the sticker if the site was haunted. Siehe
https://migipedia.migros.ch/de/forum/animal-planet-mania-966420?reply=6812b7a4-e64e-4b8a-8367-3666ac8e1336

(Machine translation)

Maesonator

Virginia82

I had a golden sticker, but it could not be activated. :-(

(Machine translation)

Hi Virginia82 Unfortunately, there are problems with the Golden Sticker competition in some browsers. Please try using the Google Chrome browser. Please also make sure that you are logged in before entering the code and that you also enter the hyphens in the code. best regards Peter

(Machine translation)

Cinderella1925

Bodenseeknusperli

@Maesonator Hasn't that been over since the end of September?

(Machine translation)

The golden stickers could be redeemed until the end of October, and the tickets are valid until October 31, 2020.

(Machine translation)