1 question
Dear Migipedia team Unfortunately, this food is very difficult to remove from the bag. There are always leftovers in the bag, which have to be "scraped out" with a spoon. Can you check this and possibly improve the packaging / bags? Kind regards, Thomas
Hello tkammerer, thank you for your message. We appreciate you drawing our attention to potential improvements. We will be happy to follow up on your comment. So that we can trace the manufacturing process, we would ask you to send us the best-before date and the batch number (a combination of numbers and letters) of one item. Thank you in advance for your support. Best regards, your M-Infoline team
Hello M-Infoline Please find enclosed the best-before date and the batch number 05/2024 PL F 10A and 05/2024 PL F 07A Best regards, Thomas
Hello tkammerer, thank you for your feedback. The specialist agency has informed us that this is due to the different consistency/texture of the product. Effectively, a wet food with "jelly" is more compact and therefore easier to remove from the bag than a bag with "sauce" as in this case. We can recommend that you strip the bag well from the top. We have gladly forwarded your request to improve the packaging to our specialist department. Best regards, your M-Infoline team
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