2 questions
Bought today and unfortunately infested with mold
Hello Bemis, thank you very much for your contribution. We are sorry that the raspberries were infested with mold. We try to guarantee quality by imposing clear requirements on our suppliers and by carrying out strict checks on incoming goods. However, certain deviations sometimes only become apparent after some time and are not visually recognizable. We apologize for any inconvenience caused. We will be happy to send you a small compensation by e-mail. Best regards, your M-infoline team
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Hello, I have the following questions: Where do the raspberries come from (in January they are not a seasonal fruit here)? Why is the sustainability rated 5 despite the long outward journey? Was the long transportation route rated? Thank you for your information.
Hello Vauli30, thank you for your inquiry. Without a label, it's difficult to tell exactly where your pack comes from, but currently it's mainly Spain and Portugal. Depending on the place of purchase, it could also be Morocco. Transport plays a subordinate role in the carbon footprint, unless the product reaches us by plane. The decisive factors are agricultural production and, in the case of animal products, husbandry and feeding, as well as fertilization and the use of pesticides. These production methods may be the same abroad as in Switzerland, so the carbon footprint does not change much. Kind regards, your M-Infoline team
Hello and thank you for your explanations. So I understand that the raspberries from Morocco and the local bride are awarded the highest ecological rating (5). This rating is very strange to me, despite your explanation.
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