«Customers are generally thrilled with the ease of use and speed of the kettle. Many highlight its durability and great value for money. However, some expressed concerns about the use of plastic inside, fearing it may affect water quality.»
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I bought the kettle and followed the instructions to heat it 5 times before using the water. However, there is a lingering smell, especially when the water is hot. It's been heated 10 times now, but the smell is still there: impossible to drink tea with a smell like that. What can I do about it?
Hello Rutelebau, thank you for your question. Our specialist service recommends using a vinegar-based solution or, failing that, citric acid. We'll be happy to send you the relevant instructions:
Vinegar solution:
- Fill the kettle with a mixture of water and vinegar (ratio 1:1).
- Heat the solution and leave it in the kettle for 30 minutes.
- Empty the kettle and rinse thoroughly with water. Empty the kettle and rinse thoroughly with water.
Citric acid:
- If you can't find vinegar, you can use a small amount of citric acid instead.
- Dissolve 1-2 teaspoons of powdered citric acid in water, heat the solution and let it stand for 30 minutes.
Sincerely, your M-Infoline team
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