6 questions
After a few minutes, the code C8 appears in the humidity display and the appliance switches off and no more buttons can be operated. The problem cannot be solved by unplugging the appliance and switching it on again. I cannot find a description in the operating instructions.
Hello dugisa, thank you for your request. We have revised the operating instructions in the meantime. However, based on your description, the specialist department assumes that the sensor is defective. Please contact your branch so that they can send the device in for repair. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
The box contains a black filter, but the instructions do not mention the filter at all and only refer to the rear air inlet grille with mains filter. Does the black filter necessarily belong in there? Greetings, Martin
Hello MigrosMartinS, thank you for your request. Normally, the mains filter is already inserted in the air inlet grille. This is located at the back of the appliance. If it is empty, the enclosed black filter must be inserted. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Hello, I have the error code C8 displayed on this product: What could be the cause?
Hello spaceboy1984, thank you for your question. C8 means that the temperature difference between the heat exchanger sensor and the sensor on the temperature and humidity board is within 3°C. This difference is tested within 8 minutes. If, after the second test, the difference is still 3° C, the unit indicates a problem. If the unit has been running for approx. 20 minutes and water is coming out, the sensor may be faulty. In this case, it must be replaced. You can take the unit to Customer Service, who will send it to M-Service. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
hello, does this appliance have a separate drain connection
Hello TanyaChris, thank you for your inquiry. It is possible to install a drain line, but the hose required for this is not included in the scope of delivery. Best regards, your M-Infoline team
good morning, we bought the appliance yesterday. a drain hose is included in the scope of delivery
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
We bought this dehumidifier. Is it really the case that this appliance does not have an automatic switch-off function (switch off when a certain humidity level is reached)?
. Hello AndreaB, when the desired humidity level has been reached, switch off the compressor and only the fan will continue to run to ensure good air distribution. The humidity is always recurring, so it is important that the appliance is running. You can use the timer setting to switch the dehumidifier on and off automatically. If you have any further questions, please feel free to contact us. Best regards, your M-Infoline team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.
Can you tell me the energy efficiency class of this product?
Salüü Freemartin, there are no official energy classes for dehumidifiers (yet), so there is no information on this. Best regards, Jetmire Your M-Infoline Team
Log in and get involved!
Why? You can only test, rate and make Migros even better if you're logged in.