10 questions
Is this product available again in large multi-packs?
Hello Schtim, thank you for the question. We do not announce future promotions. However, there will be a corresponding promotion this year. We recommend that you subscribe to our newsletter by email https://www.migros.ch/de/newsletter.html or by WhatsApp https://www.migros.ch/de/content/whatsapp so that you are automatically informed about our offers and activities. Best regards, your M-Infoline team
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Please add the correct article number "526223200000" to this toilet paper, see picture 1. 6903642 is the wrong number. Furthermore, the link here: https://www.migros.ch/de/category/drogerie-kosmetik/hygiene-schutz/wc-papier-feuchttucher?filter_sp.category-level-4=wc-papier&sort.effectivePrice=asc ...still contains a rolla bucket bag, see picture 2.
Guest
Question concerns the following product item no. 526223200000 see picture. Why is this not listed? This is listed here, which is no longer available. https://www.migros.ch/de/product/mo/6903642 A product has crept into this link, which has been misplaced. https://www.migros.ch/de/category/drogerie-kosmetik/hygiene-schutz/wc-papier-feuchttucher?filter_sp.category-level-4=wc-papier&sort.effectivePrice=asc
Hello rollimaus, thank you for your comment. If a product is no longer available (delivery problems etc.), this is also not shown on the website. The item is available, this is an error. We are already working to rectify this. Thank you for your attention. Best regards, your M-Infoline team
Guest
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Hello rollimaus, thank you for your attention and your comment. We are working on fixing the error. Best regards, your M-Infoline team
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Hi, I can never clean without having to remove small pieces of paper from underneath. I now prefer to go to the loo outside, even if the paper is scratchy... unfortunately I bought the big pack on sale. What happened to this paper? Yours sincerely
Hello Leoimmer, oh dear, that doesn't sound great. Our specialist department has followed up the tip. We have not received any further customer feedback on this article to date. We are therefore assuming that this is a selective deviation. We have informed all employees involved in the production process about your report. They have been instructed to carry out the production steps carefully. Kind regards, your M-Infoline team
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Dear Migros, I have been a fan of this product for years. But the latest pack is no longer the same quality. It is thin and hard. I don't know if this is the lot number: 5262.768, ev: 61273144
Unfortunately, it's not just this lot, it's been like this for months, various batches have gone through 😞
Hello tomboy, thank you for your message. In order to trace the production, we need the lot number on the inside of the sleeve. If you cannot see this, please send us a whole roll to the following address: Migros-Genossenschafts-Bund, M-Infoline / Reference20230226-0012, Limmatstrasse 152, 8031 Zurich. Alternatively, you can also hand in the roll to customer service for forwarding, quoting the reference 20230226-0012. Best regards, your M-Infoline team
Quality ok - price too high (see Landi and Lidl!).
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In the last few weeks, this article can no longer be found in the Baden/Spreitenbach area. When will this article be available again? Many thanks.
Hello adriangraf, thank you for your question. We assume that we should receive goods again next week (week 41). Best regards, your M-Infoline team
Dear Migros, thank you very much for your reply. Could it be that the product is no longer the same? The toilet paper no longer seems to be as soft as before. Thank you for your reply.
Hello adriangraf, we have not changed the quality. Have you made your observations on several packs? We would be happy to check the production if you let us know the lot number (letters and numbers). Best regards, your M-Infoline team
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There have been "soft toilet paper promotions" for a few weeks now, unfortunately never the Deluxe. Will there be another promotion soon?
Hello namstutz, thank you for the question. Promotions are characterized by diversity, a time limit, a certain surprise effect and, of course, an attractive sales price. We periodically offer our articles at a lower price for a certain period of time. We ask for your understanding that, out of fairness to other customers, we do not inform you in advance when the next Deluxe toilet paper promotion will take place. We recommend that you subscribe to our newsletter https://www.migros.ch/de/newsletter/variants/variant-0.html so that you are automatically informed about our offers and activities. Best regards, your M-Infoline team
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I only see other (soft) toilet papers in action lately. Will this one be in action again or generally not anymore? Thank you
Hello Ieonie, thank you for your request. We are planning a campaign for this item at the end of December. Unfortunately, we can't give you an exact date, but you are welcome to find out more online. Best regards, your M-Infoline team
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Why can you only order this toilet paper from Leshop from time to time? :-(
Hello rimonti, unfortunately we cannot answer this question. Please contact LeShop directly with your request. Best regards, your M-Infoline team
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Why do the rolls of luxury soft toilet paper weigh so much different? I had fun weighing them: some are 150g and others 100g. That's 1/3 less weight for the lighter ones, so fewer sheets.
Hello Fc, thank you very much for your inquiry. Could you please tell us which toilet paper you are comparing Soft Deluxe with? We offer various qualities with 3, 4, 5 or 6 layers at different prices. Best regards, your M-Infoline team
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