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4 questions
10 months ago
I fully agree with 3trinity3. This aluminum lid is supposed to be more environmentally friendly? How resistant Migros is to customers! Several customers have already complained about these lids.
10 months ago
Has nothing to do with resistant... all retailers have such lids. Coop has already done this. The German retailers have had these lids for a long time... I hardly think that Migros is the only one here... But a lot of things are already prescribed by law (e.g. caprisonnee)
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10 months ago
Dear Migros Please, please bring back the practical lid! You could use it by the spoonful and the product stayed fresh in the fridge for almost a week. Unfortunately, this doesn't work with the new aluminum lid :-( Why was the packaging changed at all?
10 months ago
Hello 3trinity3, thank you for the question. We made a change as the current market is moving towards packaging reduction and reusable lids. The aluminum lid is recyclable. The PET lid, on the other hand, had to be disposed of in household waste. As part of the changeover, we were aware that storing them at home can be a hassle. So we worked on a solution and developed https://www.migros.ch/de/product/704527600000" href="https://www.migros.ch/de/product/704527600000">this silicone lid. It can be used flexibly and is suitable for crème fraîche. Best regards, your M-Infoline team
10 months ago
Dear Migros Thank you for the quick reply. The original lid ended up in the plastic recycling bag together with the cup and thus also returned to the cycle. In my opinion, this is still a better solution than buying a new product to make the whole thing last longer. After all, this silicone lid also has to be produced. And you also need water to clean it. I understand sustainability to mean something else....
10 months ago
Hello 3trinity3, thank you very much for your feedback. It is certainly true that water is a limited resource. However, our research has shown that the silicone lid we suggested is the more sustainable alternative compared to the aluminum version. The fact that people are tempted to dispose of the former in household waste is a pity and incorrect in this context. We will of course continue to monitor the situation closely. If necessary, we will provide information on proper handling via Migros Magazine or a publication on our website. We hope our efforts are in your interest. Kind regards, your M-Infoline team
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Guest
8 years ago
Why is this product not available in the canton of Zug?
8 years ago
Hello guest Thank you for your inquiry. We are pleased that you are interested in our range. It is correct that the stores do not stock the product you are missing. As an alternative, we would be happy to recommend the item 2041.045.002 CoR Creme Fraiche lactose-free.& the CoR sour half cream lactose-free with 18% fat. Under the label "From the region. For the region." Migros sells food and agricultural products that are manufactured by regional producers. These regional products are not sold throughout Switzerland. Every product that is produced in a particular region is only sold in that particular region. If you are unable to find a product, please ask our local staff - who will be happy to help you or may be able to offer you an alternative. We wish you a wonderful summer. Your M-Infoline team
2 years ago
Hello M-Infoline I seem to be facing exactly the same "problem" as the guest. This product does not seem to be available in the canton of Lucerne either... :-( I have tried the suggested alternative product, but personally find it far too runny in consistency, even though it has only good reviews. I find the corresponding competitor product from Coop much better. It would be nice if there was something comparable in Migros. Greetings Olito
2 years ago
We understand your disappointment, especially when a favorite Migros product is no longer available on the shelves. It is particularly annoying when a favourite Migros product is no longer available on the shelves. The Migros Cooperative Lucerne has replaced the article Crème Fraîche Nature aha (article number 2041.411.000.00) with a CoR version, namely the article CoR AHA Creme Fraiche (article number 2041.045.002.00). As a dynamic company, one of Migros' tasks is to monitor market developments and identify new trends. This results in product range adjustments. However, we can assure you that we examine such decisions very carefully. The article Crème Fraîche Nature aha (article number 2041.411.000.00) is still available online and in all other Migros Cooperatives. In a further product range review, information such as yours will be taken into account and implemented as appropriate. Various factors must be fulfilled for implementation. We hope that we have settled the matter to your satisfaction and look forward to welcoming you to Migros in the future. your M-Infoline Team
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